Sports Research sells nutritional supplements and wellness products, primarily vitamins and similar health-focused items. This page aggregates customer ratings and reviews from RetailCoupons.com shoppers to help you understand their service quality, product reliability, and customer support before making a purchase.
Sports Research Reviews
What Shoppers Say About Sports Research
Sports Research is rated 1.8 out of 5 by 5 shoppers, with a significant majority expressing serious concerns. The most frequently reported issues include problematic customer service (including reports of calls being hung up on and refusal to resolve order errors), wrong items being shipped, and inability to cancel orders promptly. Several reviewers also report adverse health reactions to supplements, which represents a critical safety concern. One positive review praises the company's commitment to quality and product integrity, though this represents a minority perspective among recent feedback.
The overwhelming pattern in negative reviews centers on operational failures and customer service responsiveness. Shoppers report difficulty obtaining replacements for incorrect orders despite providing complete documentation, and frustration with order processing that does not allow for timely cancellations. These issues suggest systemic problems with fulfillment procedures and customer support protocols rather than isolated incidents.
Customer Reviews (5)
Sorted by: Most recentI called their customer service line to discuss an issue and the person on the other end just hung up on me right away.
I bought their vitamin supplements and had a serious health crisis as a result. I barely made it through that situation. My brother also had a really bad reaction to a different product from them. Do yourself a favor and stay away from this company if your health matters to you.
I placed an order with Sports Research and received the completely wrong item. After reaching out to customer service about the mistake, they were unwilling to help me get the right product. Despite sending them all my order information, photos showing the bottle was never opened, batch numbers, and letting them know I'd be happy to ship the wrong one back, they refused to do anything about it.
I came across this company on Amazon when I was looking for quality supplements that actually align with my wellness goals. As someone who really cares about what goes into my body, I'm selective about which brands I trust. You can tell right away that the team at Sports Research genuinely cares about what they're making. The products look fantastic and feel premium. One thing I'd love to see is clearer or transparent bottles so you can actually see the supplements inside. These items are too nice to hide, and showing off the product would really enhance how people perceive the brand and probably drive more interest.