Subscription UK offers magazine and digital subscriptions to UK customers. This page collects verified shopper reviews and ratings for the service, helping you understand customer experiences with billing, account management, and customer support before subscribing.
Subscription UK Reviews
1.0
10 reviews
What Shoppers Say About Subscription UK
Created with AI, based on recent reviews
Subscription UK has received uniformly negative feedback from shoppers, with a rating of 1.0 out of 5 based on 10 reviews. Customers report critical issues including website outages that prevent account access, inability to cancel subscriptions, unauthorized charges appearing on accounts, and a lack of clear communication about payment dates and price increases. Multiple reviewers describe difficulty contacting customer support and frustration with being charged even after requesting cancellations.
The service appears to have fundamental operational problems that prevent customers from managing their accounts effectively. Shoppers express concern about missing funds, unclear billing practices, and aggressive charging despite cancellation attempts. The consistency of negative experiences across all reviews suggests systematic issues rather than isolated incidents, with customers recommending that others avoid the service entirely.
Customer Reviews (10)
Sorted by: Most recentNathan S.Apr 15, 2025
Their website has been offline and I'm unable to access my account to cancel my magazine subscriptions. It's been down for way too long now.
Diana P.Oct 31, 2024
I signed up for a subscription thinking I'd be able to download a loan form, but now I can't access it and it's honestly stressing me out. I need to cancel this subscription right away please.
Robert M.Aug 5, 2024
How am I supposed to get in touch with these people??? I have sixty-eight pounds missing from my account and I have zero clue what it's for or which company charged me??? If anyone has a contact number or email for this company, please share it because I'm completely lost here.
Lisa C.Feb 8, 2024
They've been taking money from my account every month and I have no idea why I even have this subscription. I need my cash back immediately. I'm going to contact my bank right now because this isn't right.
James R.Apr 19, 2021
This subscription service is a real hassle to deal with. They don't give you proper notice about when payments are coming out of your account, and they definitely don't warn you that your price is going up when it's time to renew. Finding the cancel option is like pulling teeth, but signing up is super easy. I had to call my bank to stop them from charging me the increased amount at the last minute. If you go through with subscribing here, I'd seriously recommend setting a reminder on your calendar to cancel before your renewal date arrives.
Christopher B.Mar 1, 2021
I'd rate them zero if I could, but apparently that's not an option. Even after I canceled, they still charged me forty-five pounds. Their customer service team is absolutely terrible. No matter how much you enjoy magazines, this company is one you need to completely avoid.
Kevin L.Dec 5, 2020
The service is really disappointing. Subscriptions automatically renew without any notice to you. Want to sign up for multiple magazines? Click a button. Want to cancel? You're stuck having to make a phone call or send an email. It's ridiculous.
Jennifer K.Nov 9, 2020
I subscribed to two different magazines and I'm still waiting for my first delivery on either one. When I logged into my account to check on things, it showed that I'd already gotten two issues, which clearly isn't the case. I sent an email to their support team but they basically ignored my concern and just said my next issue would arrive soon. I'm worried that I paid up front for half a year of magazines and I'll never actually receive what I paid for.
Derek V.Jul 9, 2020
Steer clear of this company! Before you sign up, know what you're getting into. I did a yearly subscription to a business publication where they promised to charge me at the conclusion of the year. Instead, they took payment one hundred and one days early. Their confirmation email promised I could exit anytime and get refunded for any undelivered copies. When I requested to cancel and get my refund, they wouldn't cooperate. They basically refused to work with me. This feels less like a business and more like a scheme designed to grab your cash any way they can.
Subscription UK Review FAQ
What is the current rating for Subscription UK?
Subscription UK is rated 1.0 out of 5 based on 10 customer reviews on RetailCoupons.com. All recent reviews rate the service at one star.
What are customers complaining about most?
Customers report multiple serious issues: website outages preventing account access, inability to cancel subscriptions, unexpected charges and missing funds from accounts, lack of notice about payment dates and price increases, and difficulty reaching customer support. Several reviewers mention being charged even after cancellation requests.
Do customers have trouble canceling their subscriptions?
Yes. Multiple reviewers describe cancellation as difficult and note that the service continues charging accounts even after cancellation requests. One customer reports being charged 45 pounds after canceling. Customers also mention that signing up is easy while canceling requires significant effort.
Is customer service responsive?
No. Reviewers struggle to contact the company and report that customer service is unresponsive. One customer specifically asks for contact information because they cannot find a phone number or email address, suggesting lack of accessible support channels.
Would customers recommend Subscription UK?
No. Reviewers explicitly recommend avoiding the service. One customer states the company should be completely avoided, and the unanimous one-star ratings indicate customers would not recommend Subscription UK to others.