Tate's Bake Shop offers packaged cookies and baked goods available through their website and other retailers. This page aggregates customer ratings and reviews to help you understand what shoppers experience when ordering from Tate's, from product quality and taste to ordering and delivery.
Tate’s Bake Shop Reviews
2.8
5 reviews
What Shoppers Say About Tate’s Bake Shop
Created with AI, based on recent reviews
Shoppers are divided on Tate's Bake Shop cookies. Some customers praise the product quality, with one reviewer calling them the best chocolate chip cookies they have ever had and noting they work well as gifts. However, several loyal customers report noticeable changes in the product over time: cookies appear to be smaller while prices remain the same, the texture has shifted from crispy to chewier, and flavor profiles seem different, particularly in varieties like oatmeal raisin and walnut chocolate chip. A long-time corporate buyer also expressed frustration with the ordering experience following the company's acquisition, citing operational changes under new management.
The primary complaint is that Tate's appears to have reduced portion sizes and altered product formulations without corresponding price adjustments, which has disappointed customers who have remained loyal for years. Some shoppers question whether ingredient changes, such as chocolate type, may have occurred. These concerns about product quality and consistency are significant enough that at least one customer ended their relationship with the brand after five years.
Customer Reviews (5)
Sorted by: Most recentLinda R.Mar 1, 2026
Like so many other brands these days, they're making their cookies smaller while still charging full price. It's frustrating to see them shortchange their customers this way. This will be my last purchase from Tate's.
Marcus B.Sep 12, 2025
I'm a big fan of the crunchy cookie texture, so I picked up the walnut chocolate chip variety. Unfortunately, I got a weird aftertaste from the chocolate chips that threw me off. I'm wondering if they switched to a different type of chocolate, maybe not semisweet anymore?
Amanda K.Dec 10, 2024
I've been a loyal customer for five years, spending around a thousand dollars annually on corporate gifts. Ever since the company got acquired, ordering online has become a real hassle. I actually preferred how the original owner ran things. The new corporate management just isn't as good. I've decided to switch over to another company for my gifting needs.
Devon T.May 29, 2024
I used to be crazy about these cookies, but something's different about the oatmeal raisin flavor now. They've gotten smaller and the texture is way chewier than before. Since I've ordered the oatmeal raisin many times over the years, I can definitely tell something changed. The thing that made Tate's stand out was that satisfying crispy bite, and it bothers me that they're shrinking the size while keeping the price the same.
Sarah M.Nov 19, 2022
These have to be the most incredible chocolate chip cookies I've ever had! I regularly order them through Amazon to give as presents, and people are always shocked at how good they taste. They've worked perfectly as graduation gifts - the guys especially seem to go crazy for them. I sent some to a friend dealing with COVID and she couldn't stop raving about how delicious they were. Just recently used them as a housewarming gift and they were definitely the hit of the occasion! Beyond the chocolate chip variety, they've got tons of other flavors available, and you can mix and match or grab the mini versions. Everything arrives in the signature Tate's packaging, and you can really taste how fresh they are with that crispy, buttery, homemade quality. This place is a fantastic discovery!
Tate’s Bake Shop Review FAQ
What is the overall rating for Tate's Bake Shop?
Tate's Bake Shop is rated 2.8 out of 5 based on 5 customer reviews on RetailCoupons.com. The ratings are mixed, with 40 percent three-star reviews, and 20 percent each of one-star, two-star, and five-star reviews.
What do customers like most about Tate's cookies?
Customers who give positive ratings praise the taste and texture of the cookies, particularly highlighting the chocolate chip variety. Some shoppers note they work well as gifts and that recipients are impressed by the quality.
What are the most common complaints about Tate's?
The most frequent complaint is that cookie portions appear smaller while prices have remained the same. Several long-time customers also report that product quality and texture have changed, with cookies becoming chewier rather than the crispy texture they remember. Some shoppers have noticed flavor differences and question whether ingredient changes have occurred. Additionally, one corporate buyer reported that the online ordering experience has become more difficult since the company's acquisition.
Would customers recommend Tate's Bake Shop?
Recommendations are mixed. Customers who rate the cookies highly recommend them as gifts and for personal enjoyment. However, long-time loyal customers who perceive product changes express disappointment and have stated they plan to try alternative brands.
How can I write a review for Tate's Bake Shop on RetailCoupons.com?
You can share your experience with Tate's Bake Shop by submitting a review on this page. Your feedback about product quality, taste, packaging, shipping, and customer service helps other shoppers make informed purchasing decisions.