Trina Turk offers women's apparel and swimwear positioned in the contemporary fashion market. This page aggregates verified shopper ratings and reviews of Trina Turk (trinaturk.com) to help you make informed purchase decisions. Read candid customer feedback about product quality, pricing, shipping, and customer service before you buy.
Trina Turk Reviews
What Shoppers Say About Trina Turk
Trina Turk receives uniformly negative feedback from shoppers, with all reviews rating the brand at one star. Customers report significant issues across multiple areas: poor product quality and durability (fabric pulls and snags appearing quickly despite premium pricing), major customer service problems (unresponsive communication, difficulty processing returns), and problematic pricing practices (social media advertisements not matching website prices, with the brand unwilling to honor advertised discounts). Return processes are cited as unnecessarily complicated and costly to customers.
Shoppers also describe receiving items in poor condition upon arrival and encountering resistance when attempting to resolve issues. The consensus among reviewers is strong dissatisfaction with both the products and the overall customer experience, with multiple shoppers expressing they would not recommend the brand and warning others to shop elsewhere.
Customer Reviews (4)
Sorted by: Most recentHonestly, I'd give this zero stars if I could. My sister bought me a shirt from this brand and it arrived in poor condition with sizing that was way off. Getting them to accept a return was like pulling teeth - I had to push back hard, and then they treated me like I was causing some huge problem. Just skip this brand entirely. Their service is terrible.
Saw a swimsuit advertised on social media for seventy-nine dollars, clicked through to their site, and it was listed at one fifty-nine. Reached out to their team about the discrepancy and got crickets. When I called, the rep admitted they don't manage social pricing and couldn't promise they'd honor what was advertised. Said someone would call me back but nobody ever did. Tried calling customer service multiple times during business hours with no luck. Really disappointing for a brand positioned as high end.
Tried ordering online and ran into major issues. Their customer service basically doesn't exist, and the return process is unnecessarily complicated. On top of that, they're charging customers to ship returns back, which shouldn't happen. Very frustrating experience overall.
Paid premium prices for a women's blouse but was disappointed with how it held up. The fabric started showing pulls and snags shortly after wearing it. The hue was really nice, I'll give it that, but the construction quality definitely didn't justify the high price tag. Lesson learned - I'm going to read through customer feedback much more carefully before spending that kind of money on their clothing going forward.
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