Tropicalfruitbox sells fresh tropical fruits through customizable gift boxes and standard selections. This page features customer ratings and reviews to help you decide whether to shop here. Read what other buyers experienced with fruit quality, delivery, and customer service.
Tropicalfruitbox Reviews
1.8
5 reviews
What Shoppers Say About Tropicalfruitbox
Created with AI, based on recent reviews
Tropicalfruitbox has a severely divided customer base. The one positive reviewer praised the freshness and quality of fruit, noting satisfaction with a holiday gift box sent to family. However, the overwhelming majority of shoppers report serious problems: orders that never arrive despite being charged, fruit that arrives in poor condition with rot and bruising, and most critically, a complete lack of customer service responsiveness. Multiple reviewers describe unanswered emails, automated responses only, no callback attempts, and inability to reach anyone by phone, leaving customers without resolution or refunds after weeks or months.
The pattern across negative reviews suggests systemic issues with both fulfillment and customer support. Shoppers report being charged significant amounts (over one hundred dollars mentioned) with nothing to show for their orders, and those who did receive shipments found the fruit damaged or spoiled. The absence of responsive communication appears to be a consistent complaint, making it impossible for customers to resolve issues or obtain refunds.
Customer Reviews (5)
Sorted by: Most recentTaylor M.Mar 4, 2026
Stay away from ordering from these people. Two months have gone by with zero callback attempts and unanswered emails. Total con artists.
Chris L.Dec 16, 2025
It's been weeks and my order still hasn't shown up. I can't get real help either since their site and email are just automated responses, and nobody answers the phone. I got charged over a hundred bucks when I placed the order but still have nothing to show for it.
Jennifer K.Nov 8, 2025
As a regular shopper here, I've always been impressed by how fresh and high quality everything is. I sent one of their boxes to my entire family as a holiday gift and they absolutely loved it!
Rachel T.Jun 10, 2025
I customized my own box and when it arrived, everything inside was in terrible condition. The pineapple had a hole in it and was rotting, the mangoes were the wrong variety plus bruised and mushy, and the avocados got completely smashed under the other fruits creating liquid all over the box. The papayas were tiny with hardly any usable flesh. I paid over a hundred dollars for this and the quality was worse than what you'd find in a discount grocery store dumpster. Every single item was spoiled or damaged. I asked for my money back through my credit card and the company kept offering store credit instead of actually solving the problem. After nearly two weeks of going back and forth, my credit card company finally refunded me. I'm done with this place and won't be ordering again.
Tropicalfruitbox Review FAQ
What is the overall rating for Tropicalfruitbox?
Tropicalfruitbox is rated 1.8 out of 5 based on 5 customer reviews on RetailCoupons.com. The majority of reviews are one-star ratings, with only one five-star review among the feedback.
What do customers like about Tropicalfruitbox?
The single positive review praised the freshness and high quality of the fruit, with the shopper reporting satisfaction with a holiday gift box sent to family members.
What are the main complaints about Tropicalfruitbox?
The most common complaints involve orders not arriving after weeks or months despite payment being processed, fruit arriving in poor condition with rot and bruising, and extremely poor customer service with unresponsive emails, automated-only responses, and no one answering the phone. Multiple customers report being unable to obtain refunds or reach anyone to resolve their issues.
Do customers recommend ordering from Tropicalfruitbox?
Based on the review data, the vast majority of reviewers do not recommend this retailer. Four of five reviewers explicitly warned others to avoid ordering, citing non-delivery, unresponsiveness, and poor product quality as reasons to stay away.
How can I write a review for Tropicalfruitbox?
If you have purchased from Tropicalfruitbox, you can share your experience by visiting the store page on RetailCoupons.com and submitting a review. Include details about fruit quality, delivery speed, packaging, and customer service to help other shoppers make informed decisions.