True Food Kitchen is a restaurant chain focused on health-conscious dining with a menu emphasizing fresh, nutrient-dense options. This page aggregates verified shopper ratings and reviews to help diners understand what to expect based on recent customer experiences.
True Food Kitchen Reviews
2.7
14 reviews
What Shoppers Say About True Food Kitchen
Created with AI, based on recent reviews
True Food Kitchen receives sharply divided opinions from shoppers, with ratings clustering at the extremes. Negative reviewers consistently cite slow service, long wait times even with reservations, and disappointing food quality including bland flavors, cold dishes, and poor presentation. Multiple customers noted that meals did not match the restaurant's healthy positioning, with some describing offerings as dry and forgettable. Positive reviewers praise attentive servers, fresh and well-prepared food, and a peaceful atmosphere, with some describing the restaurant as a cherished destination for mindful eating and family occasions.
Delivery issues have also been reported, including non-delivery of orders and delayed replacements, though staff reportedly handled these problems with courtesy. The inconsistency across experiences suggests that service quality and food execution may vary significantly by location and visit timing, with some customers experiencing excellent care while others encounter understaffed or poorly coordinated shifts.
Customer Reviews (14)
Sorted by: Most recentSarah J.Jun 20, 2023
The food is definitely good and the service is solid too, but honestly when you look at the price tag, there are other spots nearby that serve similar stuff for less money. I still like the place and stop by when I'm around though.
David S.May 13, 2022
We decided to try this place because of all the good reviews, especially since our daughter has a severe dairy allergy. She ordered a dairy-free cheese pizza. For 14 dollars, they basically just cooked the crust, threw some sauce on it, and dropped maybe 6 small blobs of dairy-free ricotta on top. After already waiting 20 minutes for food, we told them something was wrong and they just asked if we wanted them to make another one. Their attitude was just whatever, and not just from the server but from the manager too. They charged us full price even though our daughter didn't even like how it turned out. The customer service was really disappointing.
Michael B.Aug 22, 2021
Really excellent food that's made with care and attention. The staff is wonderful and always ready to help. You can tell they use quality ingredients and everything is done right.
Veronica N.Nov 19, 2019
The food is delicious and nutritious without breaking the bank. I love the rustic natural vibe of the space and how they include calorie information right on the menu. Plus their antioxidant tea is seriously the best. My friend and I both think their hummus is some of the best we've ever tried. If you're into vegetable bowls and organic food that actually tastes incredible, you should definitely check out dinner there.
True Food Kitchen Review FAQ
What is the overall rating for True Food Kitchen?
True Food Kitchen is rated 2.7 out of 5 based on 14 verified customer reviews. Ratings are heavily polarized, with roughly half of reviewers giving one star and over a third giving five stars.
What do shoppers praise about True Food Kitchen?
Positive reviewers highlight attentive and knowledgeable servers, fresh and flavorful food, and a welcoming, peaceful atmosphere. Customers who had good experiences often mention the restaurant as ideal for healthy dining and special occasions.
What are the most common complaints?
The primary complaints center on slow service, extended wait times despite reservations, and food quality issues including bland flavors, cold temperatures, and poor presentation. Some customers also reported delivery problems, though the restaurant addressed these with replacement orders.
Is True Food Kitchen recommended by shoppers?
Recommendations depend heavily on individual experiences. Satisfied customers strongly endorse the restaurant, while dissatisfied diners caution against visiting, citing value concerns given the pricing and inconsistent execution.
Do reviews mention specific locations?
At least one negative review specifically references the Rosemary Square location. Service and food quality may vary by location, so your experience could differ based on which True Food Kitchen you visit.