Trynood sells at-home hair removal devices, including products like The Flasher 2.0. This page shows what shoppers have said about their experience purchasing and using these products, including feedback on customer service, shipping, and returns. You can read detailed reviews below and learn whether Trynood is the right retailer for you.
trynood.com Reviews
1.7
12 reviews
What Shoppers Say About trynood.com
Created with AI, based on recent reviews
Trynood receives polarized feedback from shoppers, with reviews clustering at opposite ends of the spectrum. The small minority of five-star reviews praise the website's straightforward navigation, trustworthy design, and responsive customer support, with one reviewer noting that the support team provided quick replacements when products malfunctioned. However, the overwhelming majority of ratings are one star, with shoppers reporting serious problems including unresponsive customer service, refunds that never arrive after return windows close, extremely long shipping times (8 weeks), and products that fail to work despite proper use. Multiple reviewers describe difficulty reaching human representatives and feeling ignored when attempting to resolve issues.
Beyond service complaints, several shoppers question the company's business practices, including concerns about markup pricing on products that appear to be resold from other sources, a Better Business Bureau F rating, and product safety issues. The consistency of complaints about customer support responsiveness and refund processing suggests systemic problems with how the company handles post-sale interactions and returns. Fewer than one in five shoppers gave the store a positive rating, indicating that most customers have had frustrating experiences with Trynood.
Customer Reviews (12)
Sorted by: Most recentMarcus T.May 2, 2024
Worst experience ever. The customer service is basically nonexistent and the product caused serious problems. I tested their eraser tool on a small area first, but when I used it on a larger section, my skin got cut up and scarred. It hurt for days and looked terrible for weeks. Even though I followed every instruction carefully. I also picked up their laser device but there's no way I'm using it after what happened. When I tried posting a negative review on their site, it never showed up, which makes me think they filter out bad feedback or the whole review section is fake. I've sent three polite emails asking for a refund and got nothing back. I'm going to have to dispute this with my credit card company instead.
trynood.com Review FAQ
What is Trynood's average rating on RetailCoupons.com?
Trynood is rated 1.7 out of 5 by 12 shoppers on RetailCoupons.com. The vast majority of reviews are one star, with a small number of five-star ratings, resulting in a very low overall score.
What do customers praise about Trynood?
Positive reviewers highlight the website's clean, intuitive navigation and trustworthy design. A few shoppers also report that when they were able to reach customer support, the team responded quickly and sent replacements without hassle.
What are the most common complaints about Trynood?
The most frequent complaints involve unresponsive customer service, with shoppers unable to reach human representatives. Other major issues include refunds that fail to arrive after return windows close, exceptionally long shipping delays (reported as 8 weeks), products that malfunction shortly after purchase, and difficulty initiating or completing returns. Some shoppers also question whether products are marked up significantly above their cost elsewhere.
Do shoppers recommend Trynood?
No. The rating distribution shows that 83 percent of reviews are one star, indicating that the vast majority of shoppers who took time to review their experience had negative outcomes and do not recommend the store. Only 17 percent gave five-star ratings.
How can I write a review of Trynood on RetailCoupons.com?
If you have purchased from Trynood, you can submit a review on this page by clicking the review submission button, selecting your star rating, and describing your experience with the store's products, customer service, shipping, or returns process. Honest reviews help other shoppers make informed decisions.
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