Zoosk is an online dating platform that connects singles through behavioral matching technology and personality-based search features. This page aggregates verified shopper ratings and reviews to help you understand real user experiences with the service, from matchmaking quality to customer support.
Zoosk Reviews
4.8
21 reviews
What Shoppers Say About Zoosk
Created with AI, based on recent reviews
Shoppers rate Zoosk very highly, with the vast majority praising the platform's matching algorithm, customer support responsiveness, and commitment to member safety. Many reviewers report successful connections and appreciate when the service goes beyond stated parameters to find compatible matches. A few mention receiving prompt resolutions to account issues along with compensatory credits. However, one reviewer reported a significant negative experience involving account lockout without explanation and difficulty reaching customer support, highlighting that support quality may be inconsistent and account access issues can occur.
Customer Reviews (21)
Sorted by: Most recentRebecca S.May 23, 2025
Absolutely terrible support experience. Trying to get help is basically impossible because the contact process just keeps sending you in circles. I paid for the service, my payment went through, and then I got locked out of my account with no explanation at all, just a vague error message.
Amanda C.Feb 21, 2025
Love this platform. I set my search radius to 30 miles, but Zoosk matched me with people from way farther away. One incredible guy reached out and we totally clicked, got married about eighteen months later. So grateful that Zoosk connected us, they seem to prioritize finding the right person over just the right location.
Ryan S.Aug 11, 2024
Pleasantly surprised by how they handled my support request from last week. Got an automatic acknowledgment as expected, but then the team actually resolved all my problems quickly and thoroughly without any pushback. Really impressed with their efficiency.
Patricia K.Apr 28, 2024
They explained exactly what was going on with my issue and fixed it right away. On top of that, they threw in 250 free coins to apologize for the hassle. Couldn't ask for better service than that.
Michael R.Feb 6, 2024
Really impressed with how Zoosk stays on top of things. Their attention to detail and quick responses are genuinely appreciated.
Dorothy J.Nov 3, 2023
Haven't found Mr. Right yet, but Zoosk has definitely been looking out for me. They take member safety seriously and have protected me from some sketchy situations I would've been worried about. Really grateful for that.
Brandon L.Sep 5, 2023
The pricing is lower than most other dating apps out there, and the platform works just as well as the pricier options.
Vincent E.Feb 12, 2023
Made some great friendships through here. The people I connected with are genuinely nice, and we keep in touch off the app. Really happy with how Zoosk protects users too, they sent me alerts whenever sketchy stuff happened. The support team is fantastic. One thing that was tough for me was the member profiles being placed right next to the coins section and messages, made them harder to read. A few other users mentioned that too. Once my vision improves, I'll probably sign up again. Keep up the good work.
Zoosk Review FAQ
How is Zoosk's rating calculated?
Zoosk is rated 4.8 out of 5 based on 21 verified customer reviews submitted to RetailCoupons.com. The rating reflects all feedback from shoppers who have used the platform.
What do shoppers like most about Zoosk?
Reviewers consistently praise Zoosk's matching algorithm for finding compatible connections, even when they extend beyond stated search parameters. Shoppers also highlight responsive and thorough customer support, member safety protections, and the platform's ability to facilitate meaningful relationships that sometimes lead to long-term commitment.
Are there any common complaints about Zoosk?
While the vast majority of reviews are positive, one shopper reported experiencing account lockout without explanation and difficulty navigating the customer support process to resolve the issue. This suggests that while support is generally well-regarded, access problems and support consistency may occasionally be concerns.
Do shoppers recommend Zoosk?
Yes. The overwhelming majority of reviews are five-star ratings, and customers mention successful outcomes including meaningful connections and marriages. Reviewers express gratitude for the platform's service quality and dedication to finding the right match.
How can I write a review of Zoosk?
If you have used Zoosk, you can share your experience by submitting a review on RetailCoupons.com. Include details about your experience with the matching process, customer service interactions, safety features, and whether you found the service valuable. Verified reviews help other shoppers make informed decisions.