Sisley Paris Coupons & Promo Codes

I stopped by the Sisley counter at a local department store earlier this week because I'd smelled one of their fragrances before and wanted to check it out. The associate who helped me was absolutely wonderful, very warm and attentive, and showed me some makeup. But the prices were way higher than I could justify spending. When I was leaving, I overheard what seemed to be her supervisor speaking to her in a really harsh, almost hostile way. It looked like they were being pretty dismissive, almost bullying. The associate seemed really upset after that interaction. I wish I'd had the guts to go back and say something on her behalf because I feel bad that I didn't. I'm hoping that was just a one-time incident and not how they normally treat their employees.

My time with Sisley has been underwhelming, mostly because of how the company dealt with my problem rather than the products themselves. I purchased a Phyto-Eye Twist that had a manufacturing issue right from the start. The pencil core kept falling out, making it completely unusable. This wasn't a question of personal preference, it was a clear quality problem. The back-and-forth emails with their customer service team didn't lead anywhere productive. They kept asking for proof of purchase, personal information, and details about where and when I bought it. They even wanted to verify whether a store employee had been working there on the specific day of my purchase. Ultimately, they just gave me a runaround and told me to deal with the retailer instead. In reality, Sisley won't take responsibility for manufacturing problems and just passes the buck to whoever sold it, even when the defect is obvious. They didn't offer a replacement, any compensation, or any real customer service solution. It's disappointing for a company that charges premium prices.

It's impossible to get support after having a perfume bottle stop working. The products themselves are lovely, but without any customer service response, I won't be returning as a customer.

This is ridiculous. I got in touch with their support team to explain that the No 20 Rose Sweet lipstick I received looked completely different from what was shown on their color guide online. It's basically a pale pink, not what the swatch showed at all. The replies I got back were condescending and kept going on about how skin tone affects color perception versus digital images, but they never actually acknowledged the massive gap between what I ordered and what arrived. Then the kicker came with a follow-up email suggesting I review a different lipstick, the No 10 Beige Nude, that I never even purchased. Coincidentally, that one looks suspiciously similar to what showed up in my box. The arrogance of it all is unreal. How hard is it for a company to accept that mistakes happen? Wrong labels, computer glitches, human error, someone packing the wrong item, these are all real possibilities. But no, they'd rather charge £49 and act like customers should figure out what we actually got. I even tried submitting feedback through their website but the form keeps crashing and requires information you can only give if you join their subscription program. I'm done. This brand is off my list for good.

My mom, who passed away in March at 83, had bought me the latest Sisley No3 fragrance. Someone must have gotten it for her since she didn't have internet access. When I decided to use it after she passed, I sprayed it and immediately noticed it had basically no scent, it disappeared in seconds. I figured the bottle must be defective and emailed their customer service to ask about exchanging it. They weren't helpful or sympathetic at all. I won't be purchasing this perfume again. I'd warn customers to look elsewhere.

Really poor customer service experience. I placed an order and my payment went through, but the item never shipped. After sending multiple emails over several weeks, they finally said it was out of stock. That doesn't make sense because it was definitely available when I ordered. I still haven't received my refund. Something strange is happening behind the scenes. If something's not in stock, why don't they just tell the customer right away and process a refund immediately? Why make customers chase them down for their money back? And if the item isn't available, why is it still showing on the website letting people order it while the company holds onto their cash?

I'd like to thank the manager at the Sisley location in Poland for all their assistance with getting my advent calendar delivery sorted out, which I'd picked out as a birthday present for my wife. The company's approach to business and the excellence of their products really embody the principle of SISLEY, embracing both LUXURY and RESPONSIBILITY. I'm definitely a loyal customer from here on out.

I want to say thanks to the manager at the Sisley location in Poland for being so helpful with my advent calendar shipment, which I was getting as a gift for my wife's birthday. The way the company operates and the caliber of their products really does reflect their philosophy of SISLEY, combining LUXURY with RESPONSIBILITY. I'm now a returning customer.

I went to the Sisley hair counter and had my hair analyzed there, then got some shampoo samples which seemed to work okay. I decided to buy the Revitalizing Voluminizing shampoo but once I started using the full-size version, it was terrible. My hair ended up feeling parched and dull. The difference between the sample and the actual product is strange and hard to understand. I went back to the same counter and tried to talk with the associate who had originally tested my hair and provided the samples, but she gave me the cold shoulder. She wouldn't really engage with me or take my concerns seriously and basically dismissed me without help. Don't make the mistake I did. They run those hair tests and hand out samples specifically to get you to buy their pricey hair stuff, but the actual products don't deliver.

I've been a Sisley customer for quite a while and generally loved their products, so I didn't mind dropping £80 on the Regenerating Hair Masque since it always worked brilliantly. But my latest purchase is completely different, honestly worthless. The formula seems changed and it even has a different scent. Truthfully, you'd get better results grabbing a bottle of Pantene at your local grocery store. When I reached out to customer service about this multiple times, they basically ghosted me for weeks, which I know other people have experienced too. They only got back to me after I posted a negative review on their site, and then they had the nerve to say they never got any of my emails, which is obviously false since I still have them all. I asked for a return and refund, but instead they wanted to send it to their lab for testing before considering a refund. Apparently they need to figure out if the product is faulty or if I'm just lying about how it dried out my hair. It's completely ridiculous. They're running unnecessary lab tests on their own defective products just to drag things out and avoid giving refunds. When a customer tells you something isn't working, you should believe them.

I got the new stylo corrector and I'm really impressed! It's super easy to apply, even just using your fingers. The creamy texture blends smoothly and really covers up problem areas. I tested it on my under-eye area and it does an amazing job at concealing darkness while giving the skin a soft, glowing appearance. I'd definitely recommend it!

Honestly, this is the best makeup I've ever used. The price tag is steep, but it's completely justified. I ordered both their anti-aging makeup and their phyto formulas and the results are beautiful, it gives that 'skin but better' appearance. Shipping arrived incredibly quickly and they included some complimentary goodies which was a nice touch.

This is hands-down the best makeup I've ever tried. Yeah, it's pricey, but the quality is absolutely worth the investment. I've gotten the anti-aging line and the phyto collection and the finish is incredible, it looks like your own skin but better. Plus the shipping was super fast and they threw in some nice extras with my order.

I'd give this zero stars if that was an option. I made a purchase and got charged, but 12 days later my order status hasn't changed. It's now over a month since I ordered and still nothing. Sisley customer service has been completely unresponsive. I've tried calling and they said they'd ring back, but they never did. I've sent emails and messages. Absolutely nothing. I've got a vacation coming up in just a few days and if my order somehow gets shipped after I leave, I won't even be home to accept it and it'll just get sent back. I've asked to cancel my order but apparently I can't even do that. When I got back from my trip, still no shipment and no communication. I had to threaten legal action to get any attention. This is the worst experience I've ever had with any company. I've bought plenty of luxury cosmetics from other brands and never had issues like this. I will absolutely never order from Sisley again. They should be utterly ashamed. Do yourself a favor and shop elsewhere.

Really let down with my recent order. I bought the Fatigue collection because it came with complimentary products including an eye serum, but I only got part of what was supposed to be included. A couple of the free samples didn't arrive. I know they're small items, but that's not really the point here. When you promise something as part of a deal, a customer should get exactly what was advertised, particularly from a brand that costs this much. Looking at other customer feedback, it seems like missing items happen pretty regularly with them, so I'm honestly not sure if I'll shop with them again.