Twelve South Coupons & Promo Codes
About Twelve South
Twelve South specializes in computer accessories and tech products designed for Apple and other device ecosystems. Shoppers visit RetailCoupons.com to find discount codes and deals on premium tech accessories, cases, stands, and storage solutions that can add up on multiple purchases.
How to Use a Twelve South Promo Code
- Browse RetailCoupons.com for the current list of active Twelve South offers at the top of this page.
- Click on an offer to reveal the promotional code or redirect link.
- Visit twelvesouth.com and add your desired accessories to your shopping cart.
- Proceed to checkout and paste the code into the designated promo code field if one is required.
- Complete your purchase and verify the discount applied before submitting your order.
Promo Code Not Working? Try This
- Verify that the code has not expired by checking the offer details on RetailCoupons.com before applying it.
- Confirm the code is entered exactly as shown, including any capital letters or numbers, with no extra spaces.
- Check that your purchase meets any minimum order requirements or product category restrictions listed with the offer.
- Clear your browser cache and cookies, then try adding the code again in case of a technical glitch.
- Some codes may exclude certain products or sales items, so review the terms to ensure your items are eligible.
- Contact Twelve South customer service with your code and cart contents if the discount still will not apply.
Twelve South Savings Hacks
Sign up for Twelve South's email newsletter to receive exclusive offers, then combine those promotions with any available coupon codes from RetailCoupons.com for additional savings.
Purchasing multiple complementary items like a protective case, stand, and charging solution together may qualify for volume discounts or bundle deals.
Tech accessory retailers often discount previous generation products when new models launch, so check RetailCoupons.com regularly for seasonal promotions on older inventory.
Retailers in the tech accessories space frequently offer verified student or business purchase discounts that may be available directly through Twelve South or highlighted on RetailCoupons.com.
Twelve South Shipping Policy
Shipping policies and costs vary based on order value and destination, so shoppers should review the details at checkout on twelvesouth.com. Most major tech accessory retailers offer standard ground shipping, with faster options available for an additional fee. International shipping availability depends on the destination country.
Twelve South Returns & Refund Policy
Shoppers should review Twelve South's return policy on their website before completing a purchase to understand the return window and any conditions for refunds or exchanges. Tech accessories typically have reasonable return periods, but policies vary by retailer and may differ for items that have been opened or used.
Twelve South FAQ
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Twelve South Reviews
Twelve South receives sharply divided reviews, with shoppers either praising responsive customer service or criticizing deteriorated product quality and durability. Those who had positive experiences highlight fast replacements and helpful support staff who resolve issues without hassle. However, the majority of reviewers report that products fail prematurely despite premium pricing, citing cheap materials, poor quality control, and manufacturing defects like laptop stand legs that do not fit as designed. Multiple shoppers mention chargers and electronics dying well before warranty expiration, and note that the company's one-year warranty provides limited recourse.
The central complaint is that Twelve South no longer delivers the Apple-like quality and attention to detail it once offered. Reviewers consistently describe products as overpriced for their durability and performance, with some experiencing significant inconvenience such as travel disruptions when devices fail overseas. While customer service appears willing to replace defective items, the underlying issue remains that initial product quality has declined substantially, leaving shoppers frustrated by the gap between marketing claims of premium goods and actual materials and construction.
I'd steer clear if I were you. What happened to this company? They used to have that Apple-like attention to detail and values. Now you get overpriced items made from cheap materials with basically zero quality control. The customer service is abysmal too. There are way better options out there that'll match your Apple gear with actual quality and better construction. Pass on these guys.
These Products Just Don't Hold Up. The reviews nailing this one are right - the quality is poor. Got my charger back in December 2022 for $80 and it's already dead. Their response? One year warranty, that's it, you're done. Meanwhile I've got cheap chargers from years ago still working fine. For something they market as premium, this thing underperforms compared to budget alternatives. Not impressed.
Would Give Zero Stars if Possible. This company has definitely earned that rating. Ordered a basic laptop stand that took weeks to show up, and when it finally arrived, I couldn't get the legs to go into the base the way the instructions said they should. Looking at the reviews here, apparently this is a widespread problem - you'd think making a simple 3-piece stand that actually fits together wouldn't be so difficult. And to make it even worse, they're now trying to take $9.34 off my refund for a product that already cost me $7 in return shipping. Their customer service is just as bad as their manufacturing.
Travel Warning: Don't Buy the PlugBug 120. I picked up the PlugBug travel 120 and while it did charge my iPhone, it completely failed with my iPad Pro. Got stuck overseas with a dead device and couldn't charge it. Definitely not worth the price they're charging for this thing.
Had an incredible experience with Twelve South's support team. When part of my Hover Duo broke, they sent a replacement right away. The replacement didn't fit my model though, so without any hassle, they shipped out an entirely new base instead. Now everything works flawlessly. Derek deserves a ton of credit for making this happen - his help and communication were clear and genuinely caring. I honestly expected to buy a new product or pay for repairs, but instead they went way beyond what I anticipated. Really grateful for how they handled this!
Really pleased so far with their team and products. Had something come up and they replaced it super quickly. Really impressed with how they handled it!
I had an iPhone cover from them years ago that was solid and I liked how it looked. So I grabbed a BookBook for iPad 11 with keyboard. Big mistake - they've really cut corners with quality. It showed up already scratched, and the synthetic leather they're using now is garbage. It gets marked up from barely touching it. Save your money and skip this company - their stuff isn't worth the price anymore. Feels like something you'd pick up on a cheap marketplace, not a premium product.
Honestly, this deserves zero stars. The quality is absolutely terrible. The BookBook cover only has real leather on the spine - everything else is cheap plastic that falls apart if you look at it wrong.
Quality Seems to Be Slipping. Got a case for my 14, and less than a year later it's literally coming apart. I reached out to them and was pleasantly surprised when they shipped me a replacement without any questions - great service! But then about 3 months in, the closing clasp started falling off. I've bought 4 phone covers from them over the years, but this is going to be my last. The materials in their cases have gotten really weak. Time to find a different brand.
The Quality Isn't What It Used To Be. I had a BookBook phone case years back that held up really well. Decided to get another one recently and was disappointed - things have changed for the worse. The closure tabs on my new case were torn and falling apart within just three weeks. By a few months in, it looked beat up. I asked them if this was normal now, and they actually sent me a replacement free of charge, which was nice. But honestly I don't like that they're creating waste either. Unfortunately the new one had the exact same problem. My BookBook laptop case from ten years ago still looks great, so it's clear they've let their standards slip over the years. I'd rather spend my money elsewhere.
This company is hit or miss. You'll get some decent products but others are disappointing. When something goes wrong, good luck getting them to help you without running around in circles. I grabbed a PlugBug Duo and the case fell apart the moment I started using it. When I reached out for support, all I got back was a generic form response. It's pretty clear they don't want to make customer service easy - probably why they don't have a straightforward registration system. I'm done ordering from them.
Disappointed with the Journal Leather iPhone Wallet Case. What a letdown this case has been - feels like the sign of the times to me. Quality has definitely taken a nosedive. Been using it for about a year now since I got it as a Christmas gift in December 2021, started using it in January 2022, and it hasn't been through anything rough just normal daily use, but unlike my previous BookBook it's completely falling apart. The thing looks awful and has aged terribly. Not buying Twelve South cases anymore. They really don't make them like they used to. Turns out there's fine print saying it's manufactured in China. I guess that explains it. They do make a really nice box though - probably costs almost as much as the case itself and is comparable to Apple's packaging. That fancy packaging probably explains the high price tag.
Really let down by this purchase. The product photos on their website don't match what shows up at your door - the spine is a completely different color, and the front and back use a different type of leather than pictured. When I brought this up with support, they insisted it's the same case, but that's just not true. Their return policy charges you for shipping the item back, so you're paying to return something they misrepresented. I used to love BookBook products over the years, but their quality has tanked badly. Won't be buying again. It's disappointing because they used to be so precise with their craftsmanship.
It's been nearly a year since M1 Pro and Max MacBooks hit the market and compatible BookArc inserts are still nowhere to be found in the UK, even though they sell the BookArc there. This is just ridiculous.