Sport Chek Canada Coupons & Promo Codes

This online platform is seriously broken garbage. You'd genuinely be better off just going to a physical store. The site moves at a snail's pace and barely functions half the time. I spent thirty minutes resetting my password just to log in and place an order. Once I finally got in, I tried signing back in and it loads then kicks me back to the login screen. I did this loop about thirty times with no luck. Tried clearing everything and resetting multiple times and still nothing worked. Just an awful experience from start to finish.

The online shopping platform is basically broken. I couldn't get through the checkout process no matter what I tried. After attempting every troubleshooting step I could think of, I called customer support. I followed all the prompts but ended up in dead silence and never got connected to an actual person. Meanwhile, the store locations near me have super limited hours so popping in isn't practical either. Really disappointed with how broken this whole thing is.

Drove for an hour specifically to catch the reward bonus promotion that was running for the first couple hours of opening. Got all my items together and found out they'd actually opened two hours earlier than their website advertised. When I pointed this out, they flat-out refused to honor what they'd promised, even though it was clearly their error for opening early. Felt pretty disrespected.

Phone wait times are brutal and when you finally get through, the staff sound exhausted with zero energy to actually help. Instead of solving the problem or processing returns themselves, they just tell you to go to a physical store. Don't waste your time calling them.

Would give negative stars if possible. This company has ripped off my family repeatedly. First, we got a birthday bike that came scratched. Rode it once and the chain snapped going downhill at speed, I couldn't stop and ended up in the emergency room. Second, purchased shoes with a fifteen day guarantee, twice they denied returns. First they claimed the shoes 'looked worn.' Second time it was an actual defect from manufacturing. Most recently bought shoe cleaner and asked the associate about returns before buying. He said a month, another month for store credit. When I tried to return it they said it's final sale. Completely lied to me. Never shop here, seriously.

Placed an order for two soccer shoes online and two weeks later the tracking still showed nothing picked up yet. It was sitting waiting to ship, with no movement at all. When I contacted them, they said it was escalated to a case manager but provided zero updates about what's happening. They didn't offer any compensation, goodwill gesture, discount, refund, or anything to acknowledge the problem. Really frustrated with the lack of accountability.

Don't order online. Ordered a gift a month ago and still nothing. Got a canned response saying they're sorry for delays and have an open investigation and a case person will reach out. That was weeks ago.

The online platform just isn't working properly for me. Some days I can't even access it. Other times products show up in stock but won't let me actually purchase them. The inconsistency is so frustrating that I've stopped trying to order online altogether.

Ordered Birkenstocks using a gift card and ran into multiple problems. My first order got cancelled without any notification from anyone. When nothing showed up, I called and after a lengthy conversation they refunded the card and handed me a promo code. The staff was genuinely nice about it. Order number two arrived with the completely wrong shoe and wrong size. Another long call, more nice employees, but they wouldn't refund my gift card until the bad pair came back. Tried a third time, returned that incorrect shipment, and then... nothing. Radio silence. Even though someone promised to follow up, I had to call back for a third exhausting conversation. They informed me processing could take up to thirty days once they receive it. Don't count on quick turnarounds here. Want sandals in summer? Order them in winter because you'll need a full season's wait! Good luck out there.

Got a tracking number the day after ordering shoes but the package never budged. It's been stuck on 'label created' with the postal service for over a week with zero movement. I reached out and all customer support did was open a ticket and say someone would get back to me, which seems unlikely. Not sure what's happening but their shipping seems incredibly unreliable. Everything feels disorganized. Update: The shoes randomly arrived after almost two weeks of no updates. Someone did eventually contact me and we worked it out, so credit for that.

Bad customer service experience at the Chinook location. To the cashier and the hard goods associate there - if this job isn't for you, move on and let someone who actually cares do it. I came in Friday morning when it was quiet and went to ask for help. They called someone over and when this person came up, they just stared at me and said "What?" without any warmth or professionalism. A normal greeting would've been "How can I help you?" Maybe this is an isolated issue, but your hiring standards for customer-facing positions could definitely be better.

Absolutely terrible experience! Went in to purchase sunglasses and the staff member accused me of stealing the ones I was wearing. Here's the thing though - if they're locked in a case, how would I have stolen them? Plus, you don't even stock that brand! You just lost a customer who would've spent $500 here. I told her to call the cops since I had my receipt, and invited the security team and authorities to check. Guess what? Nobody came because they knew it was a baseless claim. Can't charge someone without evidence, that's just common sense. Don't bother responding because we both know the security footage conveniently disappeared and you'll claim this never happened. Breaking news - no evidence means no case! This is straight up racial profiling, plain and simple. I'm done with every store owned by your parent company. Those $50 off glasses aren't worth the humiliation. You don't deserve even one star, but the website won't let me give zero. By the way, Grace Eyewear is getting my business now because they actually treat customers with respect and integrity, words you clearly don't understand!

The pricing here is outrageous - some items cost nearly double what you'd pay elsewhere or straight from the brand's website. For instance, a certain inflatable paddleboard is marked at $559 here but $279 on another major retailer. That's a massive markup. Why are customers being gouged like this?

Should've looked at the reviews first before ordering. Bought boots on a February afternoon and still haven't gotten any shipping updates. The delivery service hasn't even collected the package from the warehouse. Pretty disappointed considering I paid full retail on sale when other retailers had the same item marked down. The company really needs to get their act together with fulfillment and how they treat online customers.

I've had good luck with this company overall. Haven't run into any problems, and when I've ordered online my packages show up when they're supposed to.