Hallmark Cards Coupons & Promo Codes

I placed an order back in early February and the cards never showed up. The tracking numbers didn't work and by the time Valentine's Day rolled around, I couldn't give the cards I'd carefully picked out to my wife or mom. I'm done with Hallmark online. They really let me down.

This program is the worst thing I've used. You spend hours making a card and then it crashes and you lose everything. They take your money and offer nothing for customer support. Do yourself a favor and avoid this card software completely.

My wife was about to order some items from the catalog and discovered that the prices had jumped way up. What was supposed to cost $214 suddenly rang in at $304. They blamed it on tariffs, but I'm skeptical. Feels more like they're taking advantage of the situation and using tariffs as cover. Pretty letdown with how Hallmark handled this.

Visited a Hallmark location on the second of January. The staff member was incredibly rude and disinterested. Every question I asked got met with an eye roll and obvious resentment. She gave off a real 'I don't want to be here' vibe. Hands down one of the most dismissive employees I've encountered. If she's still working there, I'm not coming back. There are plenty of people out there who'd actually appreciate having a job.

Stay away from ordering through their website. This company is a complete disaster. They won't communicate with you except to send generic emails saying your order shipped. Do not give them your business.

Waited in the checkout line for over two minutes. Then a lady walked up behind me and a sales associate immediately helped her while I was still standing there. My own associate never even asked if I had coupons and didn't seem friendly either. It was really frustrating. I won't be going back to that location again.

Absolutely the worst experience. I waited 40 minutes to get assigned a chat, only to be timed out. Then I waited on hold for 30 minutes, left a callback number, and still haven't heard back after an hour.

This was beyond frustrating. I waited 40 minutes just to get a chat number and then got booted out. After that I waited on hold for half an hour, left my phone number for a callback, and still nothing. It's been over an hour with no response.

I doubt this will even be published. It's unbelievable that they asked me to review something they never sent. Hallmark has messed up all three orders I've placed and every single attempt to fix things has been a nightmare. The ornaments are cheap, overpriced, and the customer support is nonexistent. They probably won't even let this review post because of the criticism, which tells you everything you need to know.

I bought a Valentine's pop-up card for my wife and it literally wouldn't fit inside the big red envelope that came with it. It's outrageous to charge $10 for a card that doesn't even come packaged properly.

Since there's no Hallmark store nearby, I've ordered from their website before without major issues. This last order was for birthday cards my elderly father was supposed to send to my siblings, but they arrived way too late and both birthdays had already passed. Hallmark never reached out to explain what happened or apologize. I'll be trying other options moving forward.

This sales associate was unbelievably rude. She barely spoke, didn't smile, and made zero eye contact. I even joked that she must have taken a course in rudeness, but her face didn't move at all. My wife had already paid or I would've abandoned the cards right there. The store wasn't even busy, which makes it worse.

I ordered a personalized photo birthday card and had some concerns about the picture quality. I reached out to customer service and they got back to me within hours. Their response was so great that I'm upgrading my rating from three to four stars. They were genuinely grateful for my feedback, which makes sense since this was a newer product for them, and they even offered a free replacement card. The website interface was tough to work with for positioning and adjusting photos, and it took me a full hour to get things looking right. When it arrived on time, the colors appeared good on screen, but the actual prints turned out too dark. I'd suggest uploading brighter photos if you try this. The card quality itself was nice and the price was fair.

I ordered two Valentine cards online and had to deal with duplicate accounts which made it complicated to use my rewards coupon. Their support team wanted me to spend half an hour on the phone with a tech person fixing a problem that wasn't my fault, but I pushed back and they handled it anyway. One card was at the store while the other was supposed to ship separately, yet I never got the second one. I emailed support twice with no reply. When I called about a refund I got a case number but never received any confirmation from PayPal or Hallmark. I won't shop their site again, customer service is terrible.

I made two orders and both had problems. One showed as delivered but never actually shipped, and the other arrived missing several cards. Plus getting a person on the phone takes forever, way more than 30 minutes.