Hallmark Cards Reviews

I placed an order back in early February and the cards never showed up. The tracking numbers didn't work and by the time Valentine's Day rolled around, I couldn't give the cards I'd carefully picked out to my wife or mom. I'm done with Hallmark online. They really let me down.

This program is the worst thing I've used. You spend hours making a card and then it crashes and you lose everything. They take your money and offer nothing for customer support. Do yourself a favor and avoid this card software completely.

My wife was about to order some items from the catalog and discovered that the prices had jumped way up. What was supposed to cost $214 suddenly rang in at $304. They blamed it on tariffs, but I'm skeptical. Feels more like they're taking advantage of the situation and using tariffs as cover. Pretty letdown with how Hallmark handled this.

Visited a Hallmark location on the second of January. The staff member was incredibly rude and disinterested. Every question I asked got met with an eye roll and obvious resentment. She gave off a real 'I don't want to be here' vibe. Hands down one of the most dismissive employees I've encountered. If she's still working there, I'm not coming back. There are plenty of people out there who'd actually appreciate having a job.

Stay away from ordering through their website. This company is a complete disaster. They won't communicate with you except to send generic emails saying your order shipped. Do not give them your business.

Waited in the checkout line for over two minutes. Then a lady walked up behind me and a sales associate immediately helped her while I was still standing there. My own associate never even asked if I had coupons and didn't seem friendly either. It was really frustrating. I won't be going back to that location again.

Absolutely the worst experience. I waited 40 minutes to get assigned a chat, only to be timed out. Then I waited on hold for 30 minutes, left a callback number, and still haven't heard back after an hour.

This was beyond frustrating. I waited 40 minutes just to get a chat number and then got booted out. After that I waited on hold for half an hour, left my phone number for a callback, and still nothing. It's been over an hour with no response.

I doubt this will even be published. It's unbelievable that they asked me to review something they never sent. Hallmark has messed up all three orders I've placed and every single attempt to fix things has been a nightmare. The ornaments are cheap, overpriced, and the customer support is nonexistent. They probably won't even let this review post because of the criticism, which tells you everything you need to know.

I bought a Valentine's pop-up card for my wife and it literally wouldn't fit inside the big red envelope that came with it. It's outrageous to charge $10 for a card that doesn't even come packaged properly.