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Not worth the price at all. The quality is really poor. I wore these boots just once and the material started flaking and peeling right off.

I've had these boots for a couple years now. I wear them rarely since I'm based in Florida. Took a trip up north and started noticing bits and pieces on the ground. Turns out the inside of the boot was deteriorating. I sent photos to the company and they told me sorry, the boots are too old for them to handle anything about it. That's disappointing.

Watch out if you're ordering boots from here. They'll let you buy items that aren't actually in stock. I placed an order for the wine color in size 7 and after two weeks, they canceled it saying something was wrong with their system. I spotted a 6.5 available so I bought that instead since I was actually trying to size up anyway. Six days went by with no shipping notification, so I checked the website to see if this boot was still showing as available or if another cancellation was coming. It still said it was in stock. Then I got hit with another cancellation! Meanwhile they kept listing this boot as available to other customers for six days after my purchase. Just be cautious when an item says it's in stock because it might not actually be.

I got my red boots through a department store and I'm really happy with them, no issues whatsoever! I'd recommend shopping at that retailer since you can try them on there first. My boots are great and I'm pleased with the purchase.

I'm really disappointed with their customer service. My daughter got a pair with a defect that makes them unwearable. She's a teenager and didn't mention it to me until after the return window had closed. I asked if they could send a replacement and provided photos clearly showing the damage and proving the shoes hadn't been worn. The company refused to replace them. I've been a loyal customer up to this point, but they've lost me. I'm not going to spend my money somewhere that doesn't show respect to their customers.

I know there are lots of negative reviews out there, but that wasn't my experience at all. When I had questions and concerns because of what I'd read, their customer service responded right away. I went ahead with an order for the Bamby Bine Leather heel. The shipping was fast and delivery through FedEx was equally quick. The shoes fit well, looked as described, and were genuinely comfortable. I'm very pleased with my purchase and would gladly order again. For context, I'm based in Canada and ordered through their Canadian site, which might play a role in the service you get.

Yeah, there are plenty of negative reviews, but my experience was totally different. Their customer service team got back to me quickly when I had questions, which was reassuring given what I'd read. I decided to go for the Bamby Bine Leather heel and placed my order. Everything shipped fast and arrived through FedEx just as quickly. The shoes turned out to be comfortable, looked exactly like the pictures, and fit perfectly. I'm really happy with what I got and would definitely order from them again. I should mention I'm in Canada and used their Canadian site, and that might make a difference in how things go.

I wanted to order from this company, but their pricing doesn't match the quality. The shoes aren't made of genuine leather or suede, yet they're priced like premium products. Plus, they don't provide actual size measurements for what they're selling. I read through customer feedback and decided against shopping with them, either online or in person. It's clear they don't prioritize handling complaints. The issues keep piling up: slow shipping, unanswered emails, delayed refunds, and customers reporting no refunds at all. Really poor business practices.

Despite reading tons of negative comments on here, I ordered a pair of satin heels anyway. I'd been searching everywhere for the right pair to wear at my wedding, and I fell head over heels for the Parlo Satin Heels. Nothing else came close, so I took the risk. Less than a week later they arrived and they are absolutely STUNNING. Soft satin material, sturdy comfortable heel, and they look amazing paired with my wedding gown. I'm honestly confused by all the scam claims in other reviews on this site, which is why I felt compelled to write this. It's not a scam. The heels are beautiful. If you're on the fence about ordering, just do it.

I went ahead and ordered satin heels even after reading all the negative feedback here. I'd been hunting forever for the perfect pair for my wedding and absolutely loved the look of these. Nothing else compared, so I decided to take the chance. They showed up in less than a week and wow, they're stunning. The satin is soft, the heel is sturdy and comfortable, and they look incredible with my dress. I'm confused by all these scam accusations I see in other reviews, so I wanted to share my actual experience. These aren't a scam at all. They're genuinely beautiful shoes. If you're unsure, go for it.

Fantastic place to shop! The shoes are super comfortable, come in beautiful colors, and look really stylish. The manager was incredibly helpful and accommodating, and the staff member working with me was wonderful too. Their kindness led me to buy three pairs for myself plus one for my youngest daughter. My oldest daughter had also purchased her wedding shoes and bag there previously. I'm such a satisfied customer!

I ordered a pair of sneakers and they arrived on time, but the quality was disappointing. I sent them back following their return process carefully. Three months went by without getting my money back or any communication about my return. I emailed to check on it and they said they had no record of it. They asked me to provide a receipt or proof of shipment. I didn't have the receipt anymore, but I had saved their shipping information on my computer. I checked with the postal service and confirmed the shoes were delivered and signed for by one of their workers. I forwarded all that evidence to them. They said they'd look into it with their warehouse. Weeks passed with nothing. I followed up again asking for an update on my return. After exchanging 16 emails back and forth, I finally got my money, except they deducted $6.95 and $8.95 plus tax as restocking and shipping fees. What a ridiculous charge! Skip this company. Your time and money are better spent elsewhere. Their customer service is the worst I've ever experienced. Honestly a zero-star experience if that were possible.

The products were nice, but the service left a lot to be desired. The staff was cold, unwelcoming, and honestly came across as somewhat rude. I spent a fair amount of money here and really didn't feel like I was valued as a customer. Good service means greeting people warmly, and that just didn't happen.

This company is terrible! I ordered a shoe labeled as size 8, but it fit more like a size 7. My feet hurt wearing them and they're unwearable for me. When I asked for a refund, they flat out refused. The customer service was horrible.

I wish I'd read these reviews before ordering. Back in November I placed an order for three boots. They all got held up with the postal strike, so it took weeks to get them. That's not really their fault. When they finally arrived, I tried them on and they were too small. With the backlog from the strike, it took forever to get a return label. Once I had it, I shipped the whole package back. I got a refund for one pair, so I called customer service. For almost a month they kept saying they were searching the warehouse for the other two pairs! Meanwhile, they had no record of my return even though my tracking number proves it was delivered to them. At this point they owe me about seven hundred dollars and I have no idea what to do. It's shameful how they're handling this. I would've ordered a bigger size in probably all three boots, but I wanted to wait for my refund first, thankfully. After this experience, I'd never do business with them again.