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Delivery was quick and the communication throughout was fantastic.

These are fantastic. The quality is exceptional and they're incredibly comfortable to wear. They look amazing too.

The shoes didn't fit right, but that's not even the main issue. There's barely any info in the package except a complimentary hat with vague return instructions. The carrier's website is confusing to navigate, and Camper's online guidance isn't helpful either.

Bought a pair of Pelotas XLite mens last year. They seemed decent initially and I wore them alongside other shoes, but less than a year in and they already have a hole in them. Disappointed with the durability.

These shoes have such a nice fit. The way they sit right above the arch creates a really polished appearance, perfect for casual wear but still feeling refined.

Sent multiple emails and haven't gotten a single response. Their customer service is completely unacceptable. I've stopped shopping with them and have filed a complaint with the appropriate authorities.

Very frustrating experience with this order. Placed it mid-December and as of nearly a week later, still hasn't arrived. Camper's support wasn't particularly helpful, and the carrier also left me hanging. The package is sitting at their facility, supposedly coming soon, but this whole situation makes me hesitant to order from Camper again. I should mention that I haven't had shipping problems with them in the past.

This was really disappointing. I ordered my shoes at the end of November and it's now mid-December with still no delivery. I even visited a physical location and found a helpful staff member who assisted me with sending an email to customer service. Still nothing has changed. The tracking information they gave me doesn't work. I'm completely frustrated because I was planning to wear these before Christmas and now that's not happening. The lack of updates is unacceptable.

Great shoes, but the customer service experience was rough. I ordered the Junction Runner and got them fairly quickly considering they come from Europe to the US. But when I opened the package, the toe caps were missing, which was honestly the part I liked most. I messaged right away and they replied quickly enough, but then nothing happened for weeks. Started messaging on late November and by mid-December still waiting for them to figure out a solution. I also tried calling and using social media but hit dead ends. The lack of urgency really frustrated me, especially since I was worried about reading reviews mentioning refund issues. Honestly disappointed because they have solid shoe selection and I wanted to buy more. Finally got those toe caps just before Christmas, but it shouldn't have taken three weeks to solve something so simple. The good news is the shoes are super comfortable and I've gotten tons of compliments wearing them. I'll give them another shot, but they need to fix their support team.

I placed two orders and got tracking numbers quickly. Before they arrived, I read a bunch of negative reviews online that worried me. When I checked the tracking a few days later, the shipper had the information but not the actual items yet. I contacted support through their website and heard back within thirty minutes. They explained the whole process clearly, mentioning that some items come from EU warehouses and need extra time to reach the UK shipper. Everything showed up a couple days later. Their customer care was responsive and I'm definitely ordering again. Great experience overall.

Shoes arrived within five days total, though there was a four-day delay before the carrier even picked them up from Camper, probably because they were coming from a warehouse elsewhere in Europe. Once they got in the carrier's system, they came the next day. I wanted to leave this review because I think people mostly post when something goes wrong, but this went smoothly.

Had a great experience at the store location. I needed a receipt copy from a prior purchase and the staff member there, Kate, was absolutely fantastic. She was helpful, understanding, professional, and went above and beyond what was required. Really impressive service and truly appreciate her help.

I'm honestly confused by all the bad ratings out there because my experience has been fantastic. This was my first time ordering and a sales rep online helped me navigate everything, answering all my questions. I was nervous about ordering shoes online, especially at the larger end of my size range, and saw a review mentioning sizing runs small. The assistant promised the fit would be perfect, and they were absolutely right. My order arrived a day early too. The shoes are incredibly stylish and I've gotten so many compliments at work. I'm obsessed and already ordered a second pair today. I've seen those horror reviews, so I'm hopeful this level of service and fit continues. UPDATE: My second pair was just as amazing and arrived right on time. I'm one satisfied customer.

I was hesitant after reading some not-so-great reviews about their service and product quality, so I decided to call them first. They were genuinely kind and helpful, which made me want to share a positive review to encourage others to give them a chance. I ordered boots, trainers, and slip-ons and everything arrived in perfect condition, nicely packaged, and on schedule. The sizing reviews suggested going up, and while I'm usually a 37.5, the 38 fit just right with comfortable room without being loose.

Amazing company to deal with. Delivery was speedy given the reasonable shipping cost. The sneakers themselves are great, though the laces were shorter than ideal. When I reached out to customer service, they were super responsive and offered to send replacement laces in multiple color options. This is exactly how online shopping should work. Highly recommended.