Arrow Electronics Coupons & Promo Codes

Got sent a laptop without the touchscreen feature I paid for. Tried reaching out multiple times to arrange a return but nobody answers the phone or replies to emails. Had to go through my credit card company to get the charge reversed.

Been using them for cloud services and I have to say they're a mess. The company is poorly managed and their support team is basically useless. Even critical issues don't get responses in any reasonable timeframe. When they do respond, they ask questions that would be answered if they actually read your initial message, which makes me think they're deliberately dragging things out. The techs they have aren't trained well and just send you links to generic help pages instead of actually solving problems. The company they escalate problems to is just as bad. If your project depends on reliability and uptime, go somewhere else. I've been in cloud tech for almost ten years and this is hands down the worst support experience I've had. Their support portal also has constant problems that prevent you from even submitting tickets or getting notifications.

Their products are excellent quality overall. Sure, you get occasional quality control issues, but their team always makes it right. My Dune 4K Steelbook arrived damaged on one disc but over a year later when I contacted them about it, they sent me a replacement no problem. I really appreciate that there are independent companies like this, plus Shout, Umbrella, and Vinegar Studios making this kind of content, since the major studios have basically given up on collectors and physical media. Definitely grab The Conan Chronicles if you get a chance.

Same situation as others reported. They charged my card but didn't actually complete my order, just gave me some strange error instead. When I contacted support they claimed ignorance and told me to email someone else, but that person never replied. How is that acceptable? Definitely steer clear of this place.

Really disappointing. They keep putting up roadblocks every couple weeks when we're trying to get our refund processed. We paid for the order and they couldn't complete it on their end, so the refund should be straightforward. Instead we keep hitting delays.

Bad experience doing business here. Tried getting help with a problem and felt like I was talking to someone who had no idea what they were doing.

Never got my order. They claimed it was shipped and delivered but it never showed up at my door. Weird part is they never even charged my card for it. When I brought this up, they blamed the carrier and said they'd refund me, except there was nothing to refund since no charge went through in the first place. At least I didn't lose money. I usually buy from Mouser or Digikey and have great experiences with both of those companies. Arrow is the complete opposite and this is my last time ordering from them. Total disappointment.

Applied for a job here. Waited 4 MONTHS to hear back. That's ridiculous.

Good pricing and the delivery was quick. Didn't need to talk to support and the whole experience went smoothly.

Really poor service and lack of professionalism here. When we switched IT providers and they sent clear instructions with a tutorial link on how to move our O365 service, these guys just turned our access off completely. Either they don't know how to handle something this basic when given step by step instructions, or they just don't care. Either way, stay away.

Ordered a microcontroller with 3.3v specs but they sent me the 5v version instead. When I complained they said I'd have to place a new order for the right one. So I did, paying extra for overnight delivery. That order sat for two business days without being shipped. Then they called saying they were actually out of stock, despite their website showing hundreds available. When the rest finally arrived it took 6 business days, not overnight like I paid for. This is unacceptable and I won't order from them again. Digikey and Mouser treat their customers way better.

Ordered the wrong part by mistake and realized it after it shipped out. Reached out to them and got a full refund immediately without any hassle. Best part was they didn't charge me for return shipping on the wrong item either. They answered my calls, emailed me a credit confirmation right away, and got back to my follow-up email about what to do with the wrong part within a day. The return policy does depend on item value and supplier willingness, but they handled everything perfectly. I'm definitely going to order drivers from them going forward. Outstanding service if you just give them a call.

Made a mistake ordering the wrong part and caught it after they already shipped. Called customer service and got my money back right away, no questions asked. Plus they didn't make me pay to return the incorrect item. The team actually picked up when I called, sent out a credit confirmation via email the same day, and answered my follow-up email about the return within 24 hours. Everything worked out because of how they handle exchanges and refunds. Really solid customer service here and I'll be ordering through them again for sure.

Total rip-off on shipping. You'll get a carrier bill that costs more than the actual product you're buying.

Purchased an item and set up my carrier account to cover international duties. Ended up paying shipping costs that were 4 times what the product was worth. Had to send multiple messages and talk to several unhelpful support staff before finally getting one chat agent to refund the product cost, but the shipping charges stayed on my end. They just don't seem to want to help their customers. I'm done with them.