Sally Hansen offers nail care and nail polish products sold through its direct website. This page aggregates shopper ratings and reviews for Sally Hansen to help you understand what customers experience when buying from the brand.
Sally Hansen Reviews
1.5
20 reviews
What Shoppers Say About Sally Hansen
Created with AI, based on recent reviews
Sally Hansen products receive overwhelmingly negative feedback from shoppers on RetailCoupons.com, with the store rated 1.5 out of 5 by 20 reviewers. Recurring complaints center on poor product quality and performance: nail polishes are described as thin, watery, and uneven in coverage; some products allegedly cause staining or damage to nails; and specialty items like growth treatments fail to deliver promised results. Shoppers also report durability issues, with products peeling or requiring frequent reapplication. Beyond product quality, customers have experienced billing problems and unresponsive customer service that fails to resolve issues adequately.
While a small portion of reviewers give the brand higher ratings, the vast majority express strong dissatisfaction and state they will not make future purchases. Shoppers consistently note that competing products at lower price points offer superior performance, leading them to question the value proposition of Sally Hansen's offerings. The combination of product failures, customer service gaps, and billing complications has created a pattern of buyer frustration across multiple reviews.
Customer Reviews (20)
Sorted by: Most recentRobert M.Jan 22, 2026
Total rubbish. I've used nail polish that costs way less and performs so much better. Don't bother with this stuff.
Michael P.Dec 2, 2025
My wife spent over two hundred dollars at their store and paid with cash. The cashier told her that opening an account would get her twenty dollars off, so she did. A month later a bill came for that twenty dollars plus ten in interest. She thought it was already covered and ended up paying twice. When she called to explain, turns out there's no record of the original cash purchase since she didn't use a card. Now we're getting billed for items she already paid for. Our advice is to never use cash here and always pay with a credit card instead.
Donna B.Sep 3, 2025
Got their Make it Snappy polish that claimed one coat coverage. The quality was really lacking though. It ran when I applied it and didn't cover my nails evenly at all. Definitely not worth what I paid for it.
Linda W.Aug 15, 2025
I bought a bottle of Color Therapy and when I went to remove the polish it left a horrible orange stain on my nails. I'm really upset because this stain won't come off and their customer service basically said they'd just refund me, which doesn't solve my actual problem. I won't be buying anything from them again.
Hannah G.Jul 20, 2025
The Sally Hansen shade I got is thin and watery with really poor quality. The coverage is disappointing too.
Angela D.Jun 1, 2025
Spent good money on their Miracle Cure and it did absolutely nothing for my nails. The stuff just peels right off if I shower and I end up having to reapply it every single day. It barely lasts even 12 hours on my nails. Been using it for over two months now with zero improvement and still haven't gotten a response from their customer service.
Crystal B.May 31, 2025
If I could give zero stars I would. Their face masks contain toxic ingredients that instantly burned my skin. I'm taking legal action against them.
Margaret T.Apr 30, 2025
I'm honestly not satisfied with their gel polish line. Even when I used the top coat, chips started showing up the very next day. I've found other brands that cost way less but actually hold up much better in comparison.
Brittany F.Mar 26, 2025
Tried their Miracle Cure strengthening formula and even with two coats my nails still snapped from minor things. They broke way faster than they should have. I want a refund for this.
Dorothy S.Mar 7, 2025
I'll give two stars because the Hard as Nails and Diamond Strength formulas stuck around fine. The problem is they didn't actually do anything. My nails are naturally thin and soft and break super easily, but neither of these products made any difference since January. My nails even started flaking more. Just a waste of money overall. You'd be better off taking biotin supplements and keeping your nails moisturized instead.
Sally Hansen Review FAQ
What is Sally Hansen's average rating on RetailCoupons.com?
Sally Hansen is rated 1.5 out of 5 based on 20 customer reviews posted to RetailCoupons.com. The rating reflects actual shopper experiences with the store's products and service.
What do shoppers praise about Sally Hansen?
A small percentage of reviewers give positive ratings, though specific praise is limited in the available reviews. Most positive feedback appears concentrated among a minority of shoppers, while the overwhelming majority report significant product quality and performance issues.
What are the most common complaints about Sally Hansen?
The most frequent complaints involve poor nail polish quality (thin, watery, uneven coverage), products that fail to deliver advertised results, staining or damage to nails, and durability problems where products peel or require constant reapplication. Customers also report issues with customer service responsiveness and billing complications.
Do shoppers recommend Sally Hansen?
No. The vast majority of reviewers explicitly state they will not purchase from Sally Hansen again. Many mention finding better-performing alternatives at lower price points from competing brands.
How can I write a review of Sally Hansen on RetailCoupons.com?
Shoppers can submit reviews directly to RetailCoupons.com detailing their personal experience with Sally Hansen products or service. Include specifics about which products you purchased, what happened, and whether you would recommend the brand. Your honest feedback helps other customers make informed decisions.