SnackCrate delivers curated boxes of international snacks to subscribers on a monthly basis. This page aggregates RetailCoupons.com shoppers' ratings and reviews to help you understand what customers like and dislike about their subscription service, product quality, and customer experience.
SnackCrate Reviews
4.3
17 reviews
What Shoppers Say About SnackCrate
Created with AI, based on recent reviews
SnackCrates positive reviewers praise the quality and variety of international snacks, with customers expressing enthusiasm about receiving monthly boxes and enjoying the products with family and friends. However, a significant portion of negative reviews cite serious concerns about subscription management, including difficulty canceling memberships, unexpected cancellation fees, unauthorized charges after card cancellation, slow shipping times, and product quality issues such as stale or broken items arriving in underwhelming quantities.
The disconnect between five-star and one-star experiences suggests inconsistency in both product quality and customer service. Those satisfied tend to highlight the novelty of international snacks and the excitement of monthly deliveries, while dissatisfied customers report frustrations with the subscription model itself, including opaque cancellation policies and unresponsive customer support channels.
Customer Reviews (17)
Sorted by: Most recentNicole B.Feb 10, 2026
Signed up for a year-long plan and the boxes were really underwhelming. When I asked to stop my membership they wanted a cancellation fee that was almost twice what I originally spent. I canceled my card and somehow they tracked down my updated card through the bank and charged me anyway without asking. This company is predatory with horrible snack quality. Absolute nightmare. Stay away.
Rebecca S.Jun 19, 2025
Got my first box and was let down. It had barely a handful of stale, broken, miniature items in a tiny box. I went on the website to cancel and get my money back but there wasn't anywhere to do it, not even in the account section. I sent an email requesting a cancellation and it came back with a mailbox full error. I'll need to contact my bank about this and possibly get my legal team involved. Really let down by the whole experience. Update: I did email the address provided but they only offered replacement snacks, nothing about actually canceling or refunding my remaining balance. Why would I want more of the same broken items? I'm escalating this unless I get confirmation that my account is closed and a refund is being processed. Respond to this with integrity.
Tyler H.May 29, 2025
Haven't even gotten to taste anything yet so I can't really review it. Took a week just to pack and ship a small box and with it being Friday and shipped from a southern location I'm not expecting it until early next week.
Monica L.Nov 12, 2024
Got my first box from Brazil and everything tasted amazing. Can't wait to see what snacks come from a different region.
Jessica K.Oct 3, 2023
Bought this as a birthday gift for my daughter and she's obsessed. She looks forward to opening her box every single month.
Brandon F.Sep 26, 2023
Started ordering this for us to enjoy during evening time at home with my girlfriend. We're always pumped when a new one shows up at the door.
Angela W.Sep 23, 2023
Started this with my family and it's become such a special thing for us. My kid runs to the mailbox and shouts when it arrives. It's turned into this fun experience we all get excited about.
Victoria L.Sep 7, 2023
I enjoy my snack crate so much I went ahead and upgraded to a larger box. Sure some items aren't winners but that's not really the point. It's about discovering new flavors and having that adventure.
SnackCrate Review FAQ
What is SnackCrate's average rating on RetailCoupons.com?
SnackCrate is rated 4.3 out of 5 based on 17 customer reviews on RetailCoupons.com. The rating distribution is heavily polarized, with 82 percent five-star reviews and 18 percent one-star reviews, with no middle-range ratings.
What do customers like most about SnackCrate?
Five-star reviewers consistently praise the quality and taste of the international snacks included in their boxes. Customers also appreciate the monthly surprise element and report enjoying the products with family members, noting the anticipation and excitement of receiving each new box.
What are the main complaints about SnackCrate?
One-star reviews highlight several recurring issues: difficulty canceling subscriptions or finding cancellation options on the website, unexpected cancellation fees, unauthorized charges even after card cancellation, slow shipping times (up to a week or more for packing and shipping), and concerns about product quality, including stale items, broken snacks, and underwhelming box contents relative to pricing.
Is SnackCrate's subscription easy to cancel?
Based on customer reviews, cancellation appears to be problematic. Multiple reviewers report difficulty locating cancellation options on the website or in account settings, unresponsive customer support email addresses, and unexpected cancellation or membership termination fees.
Do customers recommend SnackCrate?
Recommendations depend heavily on individual experience. Satisfied customers recommend SnackCrate for the novelty and quality of international snacks, while dissatisfied customers advise caution due to subscription management practices and warn others to research cancellation policies before committing to a plan.