Sin in Linen sells home bedding and apparel products including duvet covers, robes, pillowcases, and other linens. This RetailCoupons.com review page shows what shoppers actually experienced when ordering from the company, based on 19 verified customer ratings averaged at 2.4 out of 5.
Sin in Linen Reviews
What Shoppers Say About Sin in Linen
Sin in Linen has a deeply polarized customer base with ratings that are either very positive or very negative. About 32 percent of shoppers gave five stars, praising the visual appeal of the patterns and designs. However, the majority of reviews focus on serious operational and quality issues that significantly outweigh the aesthetic strengths.
The most frequent complaint involves order fulfillment and shipping delays, with multiple customers reporting months-long waits for items ordered in late 2024 and early 2025, combined with poor communication from the company. Quality concerns are also widespread, including inadequate stitching, cheap fabric feel, materials that don't match descriptions (polyester presented as velvet, for example), missing details like neck loops or linings, and overall construction that reviewers say won't justify the premium pricing. Several shoppers report feeling misled about product specifications and frustrated by the lack of transparency regarding backorders and delays.
Customer Reviews (19)
Sorted by: Most recentThe pattern looks pretty nice, but that's where the good stuff ends. The construction is flimsy, the stitching is bad, and the fabric feels cheap. This won't hold up well and isn't worth what you'll pay for it.
I'm out over six hundred dollars for bedding I ordered back in November and still haven't received a single thing. Complete silence from the company. I've reported them to review sites because I'm seriously disappointed. Don't waste your effort on this place.
I paid two hundred fifty-six dollars for a duvet cover and two pillowcases. The price itself isn't really the issue. The problem is that when you're spending that kind of money, you'd think they'd have the basic professionalism to tell me my items are backordered. I literally had to email and ask about my order before they said anything. Their best response was vague about shipping maybe happening by late February. And I still don't have my stuff. Even budget retailers communicate better than this fancy bedding company.
Don't throw your money away here. They overcharge you for products they won't actually send. I placed an order in early December and it's now late January with nothing to show for it. Total ripoff.
Bought their black velvet bat robe and I'm really upset with it. It's not actually velvet at all, it's polyester, and the inside is super scratchy because there's no lining. There's not even a simple fabric loop at the neck for hanging. For the price they're charging, this is way overpriced for what arrived at my door. I'm done shopping with them.
Back in 2017 I ordered from this company with no problems, but my recent order from September still hasn't arrived. They kept moving the goalposts: first said October, then November, then December. I emailed on January 1st and they responded the next day saying maybe late January or early February. This company really needs to get their act together. Half a year to ship an order is unacceptable, and I'm skeptical they'll even meet that February deadline given all the broken promises so far.
I dropped two hundred twenty-six dollars on a duvet cover and after just fifty days with two gentle washes, I found two holes and the embroidery is falling apart in multiple places. At that price you expect better quality, both in the product and the customer service. Sin in Linen delivers on neither, and the real sin is that high price tag attached to poor construction. When I complained, they offered me ten percent back. Insulting. I had to dispute the charge with my bank. Keep your money and shop somewhere else.
Customer service was helpful when I asked about splitting my shipment, so that was good. But overall I felt let down by my purchase. These sheets cost a lot of money, yet the stitching looked really sloppy and loose. Within just a few nights of use, threads started coming undone and fraying badly. Plus they seem to attract a ton of pet hair. The design is nice enough, but for the price you're paying, this product really doesn't deliver.
Their customer service team is absolutely amazing. I got a comforter that started falling apart too soon, with fringe coming loose and a broken zipper on one throw pillow. They also sent me the wrong shams by mistake. When I reached out, they didn't just replace one pillow, they sent two. The whole process was lightning fast and I'm completely happy with how everything turned out.
This company is pretty shady in how they operate. You hand over your cash and then radio silence until you have to hunt down their support team yourself. Every time I've contacted them, they give me different dates for when my order will arrive. To make things worse, I'm still waiting for a refund on items that never showed up at all.