ContempoSuits.com sells suits and suit-related accessories, with a focus on competitively priced options in styles like Zoot suits. This page collects verified customer ratings and reviews to help you understand what shoppers experience when ordering from this retailer.
ContempoSuits.com Reviews
What Shoppers Say About ContempoSuits.com
ContempoSuits.com has sharply divided customer opinions. One shopper praised the store for offering reasonably priced Zoot suits that exceeded expectations in quality, finding the pants fit well and the overall value strong compared to better-known brands. However, two other reviewers reported significant problems: one customer received two incorrectly sized suits and discovered the return policy prevents refunds after exchanges, leaving them unable to recover their money. Another shopper struggled with unresponsive customer service, waiting days for replies about an accessory exchange and ultimately learning the company does not provide return labels despite claiming they do in their stated policy.
The core complaints center on sizing accuracy, return policy limitations, and customer service responsiveness. Shoppers considering ContempoSuits.com should be aware of potential issues with garment sizing and the strict exchange-only policy that may leave customers without recourse if items do not fit.
Customer Reviews (3)
Sorted by: Most recentBeen hunting for a reasonably priced Zoot suit for quite some time. The well-known brands out there charge way too much. Found Contempo Suits online, and even though there were some mixed opinions about them, I figured I'd give it a shot. My order arrived and it's really solid, honestly exceeded what I was hoping for. The pants were running about a size short around the waist but it worked out fine once I matched it with the jacket. Everything went smooth and UPS got it to me without any issues. Would definitely grab from them again when I'm ready for my next suit.
Steer clear of this operation. I placed an order for a suit and what arrived was way too small. So I requested a swap for a bigger size, but they shipped another one that was equally small. Turns out their return policy says they won't give you your money back once you've done an exchange. I got taken advantage of and followed their complaint process. This is a scam outfit and they're getting what's coming to them eventually.
Absolutely terrible experience with their support team. I tried to work with customer service for a product exchange on an accessory and asked for a return label and authorization number according to what their policy states. Days went by without any reply. Finally got an answer saying they don't send labels. I followed up about the exchange and got told they could provide instructions, but nothing actually came through in that email. I asked again for the details. Radio silence. Getting frustrated, I said I wanted to return it for my money back instead. Their response was that they could send instructions, but again nothing came with it. No address, no number, nothing. I requested the information one more time. When they finally replied, they said they're closed on weekends and told me to look at their schedule. This went on for a whole week of back and forth emails. All I needed was a simple label or mailing address. The whole thing was a waste of time, and their replies were dismissive and unhelpful.