Man Crates specializes in novelty gift crates for men, featuring themed collections of snacks, tools, and lifestyle products that arrive in wooden crates meant to be opened with a crowbar. This page offers ratings and reviews from RetailCoupons.com shoppers who have purchased from Man Crates, helping you understand what customers say about product quality, shipping, and the company's customer service.
Man Crates Reviews
What Shoppers Say About Man Crates
Man Crates receives strong praise from the vast majority of shoppers, who consistently highlight the unique unboxing experience with a crowbar, high-quality products, and excellent customer service. Reviewers repeatedly mention that the company responds quickly to issues, even on weekends, and proactively resolves problems like missing items and incorrect addresses. Many customers report buying multiple times and gifting these crates to friends and family with great reception.
A small number of negative experiences involve shipping and fulfillment issues. One shopper received a wrong crate initially with carelessly packed contents that caused product damage, while another had a frustrating encounter with promotional pricing where advertised discounts were not properly applied and customer service would not adjust the charge. Shipping costs also drew some criticism, though one reviewer acknowledged the weight and convenience justified the expense.
Customer Reviews (23)
Sorted by: Most recentFantastic customer service! I messed up and typed in the wrong delivery address. I reached out to them right away hoping to catch it before it shipped. They fixed it immediately. Plus the whole concept of unwrapping with a crowbar is such a fun twist. My brother's going to have a blast opening his birthday gift! A few years back I sent my pilot brother a piñata filled with jerky and it was a total success with him and his crew. Love how creative their gifts are!
The concept is great and everything is high quality. I've purchased multiple times and have always been happy. When I had a shipping problem with my recent order, I contacted them on a Saturday and got a response within a couple hours. They quickly fixed my missing item issue. I always give these as gifts to my friends and they love getting them!
Solid concept matched with really nice products. I've ordered several times now and haven't had any letdowns. When my last delivery had an issue, I reached out on a Saturday and got a response back within a couple hours. My missing item problem got solved fast. I give these to friends and they always love them!
They shipped the wrong crate for Christmas initially. When the right one showed up, everything inside was packed carelessly and some dye leaked everywhere making a mess.
Overall pretty happy with how my ordering went. Since this is a Christmas gift, I'm mainly commenting on the ordering and delivery experience. The shipping cost was my main gripe, but considering the weight and how convenient it is, it makes sense. My package showed up a day earlier than expected. I picked up the camo jerky set and a jerky gram with mixed exotic jerky options. The camo set came in a cool triangular box with ornaments that open up to reveal little jerky pieces inside. Very nice presentation and reusable box. The jerky gram arrived in a box that unfolds to show the exotic jerky wrapped in fun butcher paper style with a seal sticker. Looks really good overall and I'm excited to taste the jerky inside.
The site advertised 25% off plus free shipping, but then charged me $13.48 for shipping at checkout. I tried using their chat to fix it and waited almost an hour. They said they couldn't help with the shipping charge and only offered me a 10% discount instead. The catch? That discount couldn't be combined with the original 25% off, so I'd end up paying more overall and still have to pay for shipping. Pretty disappointing deal.
Got the bacon lover's crate and everything was fantastic. Inside was two packages of bacon jerky and a jar of hot pepper bacon jam that was incredible. I've been snacking on the jam with crackers and cream cheese and it's perfect for satisfying those cravings! First time ordering from these guys and I was totally amazed. This would be a stellar gift for any guy. I've checked out their other offerings and honestly, everything looks worth the price. Any man would be happy getting one of these boxes.
Total hit with everyone! My dad was thrilled and the whole family got a kick out of watching him work to pry the box open. We grabbed the exotic meats crate to help him discover new snack options during his long drives. It was entertaining and he got a real kick out of it. Everything arrived right on schedule.
Bought the customized beer crate for my boyfriend on Valentine's Day. When we opened everything up, we noticed one of the stout glasses had a crack in it. I shot an email to their support team about getting a replacement glass. They got back to me the next day and surprised me by sending a whole new set of glasses instead! Definitely shopping with them again. I recommend giving them a try. My boyfriend's happy, which makes me happy! Thank you for going above and beyond!
The customer service and product quality are outstanding. When I checked on my delivery status, the carrier reported a bad address and said they'd try again another day. I called up and got a wonderful representative who was so helpful. She put in a brand new order for me at no extra cost. The whole interaction was fantastic. This company really knows how to treat customers right!
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