Toolstoday Reviews

Ordered a new ride-on mower from them online. The whole process went smoothly and efficiently. They kept to their delivery timeline and stayed in touch throughout the whole thing. Really impressive service.

ToolsToday is where I always go when I need CNC router bits and other quality tools. They've got everything I'm looking for, the site is super easy to use, and my orders show up right on schedule every time.

Found everything I was looking for and the free shipping arrived quickly. Easy transaction overall.

Definitely planning to order from ToolsToday again. Wide variety of products, solid quality, and super fast shipping.

Look, I've been shopping with ToolsToday for years now and honestly haven't had any real problems with them. I see tons of negative reviews out there, but this company has a lot going for it that people overlook. When you call them, you usually get a person on the line right away, which is fantastic. Plus, I always check with someone before ordering if I have questions so I know exactly what I'm getting. A lot of the bad reviews come from people who didn't do their homework and then blame the company for it. Half the time they're not even telling the whole story. I'm writing this for anyone actually looking for a fair take on this business in 2025, not all the overly negative, one-sided complaints you see out there.

You need to get some actual values as a company. You're just a hollow corporate operation.

I picked this company based on their fast shipping guarantee, and I really needed that speed for this particular part. Unfortunately, UPS delivered my package to the wrong address. Then they made me run around and check multiple locations that UPS suggested, and once I confirmed the package wasn't delivered anywhere near me, they bounced me to a third party claims handler. They're saying it'll be at least a week before anyone even looks at my claim. Right now nobody's addressed it. The shipping company isn't responding and the store is giving me the runaround. They blame me for choosing the extra protection option.

I'm really grateful for how well they supported me when I was starting out. The information they provide for each Amana tool product is really detailed and helpful. Amana is mostly what I buy from them. They run tons of deals, and that 10% off first-time buyer discount is what got me started in woodworking. The instructional videos have been super valuable as a beginner, and they really made a difference when I was working on my first project.

In early November, I bought a Jet drum sander that was advertised at an incredible sale price. I put in the work to research the company, rearranged my budget, and completed my purchase. The next day I got a message saying they made a pricing mistake. They claimed the discrepancy was too big in some cases, with differences running into thousands of dollars, so they couldn't honor the orders. They said it was their honest mistake, but that doesn't change the fact that it was their error, not mine. A business with real integrity would have either honored what they advertised or at least offered a partial solution. Instead they just canceled it without trying hard to fix things. I work in the woodworking industry and I'm known for recommending reliable suppliers to professionals, schools, and hobbyists. Last year alone I sent more than $250,000 in referrals to companies I trust. This experience really let me down. It's disappointing to see how some companies have lost sight of genuine customer care and being accountable. Fair warning: what you see as the price on their site might not be what they actually charge you.

Purchased a Feeder for my shaper, both Powermatic brand. The seller claimed it would fit directly but it didn't. On top of that, the item arrived damaged and after several days still no real solution. The replacement part hasn't shipped yet. They basically told me it's the manufacturer's problem, not theirs, to deal with. I really like ToolsToday overall, but I'm going to have to think twice before buying equipment from them again.