Frugi sells colorful, well-designed children's clothing and accessories with a focus on quality construction and unique patterns. This page features customer ratings and reviews collected by RetailCoupons.com to help you make an informed shopping decision.
Frugi Reviews
4.8
24 reviews
What Shoppers Say About Frugi
Created with AI, based on recent reviews
Frugi shoppers consistently praise the quality and design of the children's clothing, highlighting well-made garments with thoughtful, unique color selections and patterns. Customers appreciate the user-friendly website, clear delivery information, and personal touches like handwritten notes in packages. Several reviewers noted excellent communication when shipping delays occurred, and children seem to genuinely enjoy wearing the pieces.
One reviewer reported a significant delivery failure in which an order placed in late December never arrived and customer support was unhelpful in resolving the issue. This stands as the only notable complaint among recent feedback, though it represents a serious service problem for that particular customer.
Customer Reviews (24)
Sorted by: Most recentGrace P.Mar 10, 2026
The website is straightforward to navigate, delivery info is clear, and the clothing is just as nice as always.
Christopher M.Mar 3, 2026
I bought outerwear and a gift item for my little one and couldn't be happier. The pieces are absolutely precious and my child loved putting on the new jacket. The handwritten note in my package was such a sweet touch that showed real care. What really stands out is the thoughtful color selection in their designs - they're unique and beautifully balanced. I'm definitely shopping here again.
David L.Feb 24, 2026
This product is fantastic, and I'm so glad there are options out there for colorful yet practical boy's clothing. The coat looks really well-made. One thing I'd love to see is reflective strips on both sleeves and possibly the hood for future styles.
Marcus T.Feb 15, 2026
They communicated when there was a shipping delay, which I really appreciated. The dress itself is excellent quality and I'll definitely order again soon.
Nathan G.Feb 10, 2026
Really frustrated with my experience. I placed my order on 12/29 and it never arrived. The tracking stopped updating so I have no idea where the package is. Customer support hasn't been helpful at all - no real answers or fixes, just wasted time on my end. By the time this much time had passed, my child had already outgrown the size anyway. Even worse, I still haven't gotten my money back for an order that was never delivered. I'd seriously reconsider before ordering from them.
Emma J.Jan 22, 2026
The site is super user-friendly and ordering was a breeze. The garments are really well-crafted with nice fabrics. My 2-year-old granddaughter won't take off the horse-printed tee, and my grandson is comfortable and looks adorable in his mushroom pattern joggers.
Trevor C.Jan 20, 2026
The whole ordering experience was smooth. Pricing is fair, and shipping was fast. They kept me in the loop the entire way.
Susan E.Jan 18, 2026
Got three items on sale and they're all wonderful pieces that shipped right out. The quality of their children's clothing is really top-notch.
Brenda F.Jan 10, 2026
This was my first time ordering from them and I'm so impressed with the clothing quality! The sizing runs true and fits perfectly. I absolutely love everything and wish I'd discovered them when my boys were younger. Highly recommend!
Frugi Review FAQ
What is Frugi's average rating?
Frugi is rated 4.8 out of 5 by 24 shoppers on RetailCoupons.com.
What do customers praise most about Frugi?
Shoppers consistently highlight the quality and craftsmanship of the clothing, particularly praising unique and thoughtful color selections and patterns. Customers also appreciate the easy-to-navigate website, clear delivery information, and personal touches like handwritten notes included with orders.
Are there common complaints about Frugi?
While feedback is overwhelmingly positive, one reviewer reported a delivery failure where an order from late December never arrived and customer support did not resolve the issue satisfactorily. Most other reviews indicate strong communication from Frugi when shipping delays do occur.
Would customers recommend Frugi to others?
Yes. The vast majority of reviewers express clear satisfaction and indicate they plan to shop with Frugi again. Customers mention being happy with their purchases and comfortable recommending the store, though the single negative review highlights the importance of reliable shipping and responsive customer service.
How can I write a Frugi review for RetailCoupons.com?
After making a purchase from Frugi, you can share your experience on RetailCoupons.com by submitting a rating and written review. Include specific details about quality, shipping, customer service, and whether you would recommend the store. Your honest feedback helps other shoppers make informed decisions.
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