1620usa.com sells workwear and clothing products. This page aggregates customer ratings and reviews to help shoppers understand the store's reliability, product quality, and customer service before making a purchase decision.
1620usa.com Reviews
1.0
3 reviews
What Shoppers Say About 1620usa.com
Created with AI, based on recent reviews
1620usa.com has received uniformly negative feedback from shoppers, with all reviews rating the store at one star. Customer complaints center on three main issues: significant order fulfillment problems including lack of shipping updates and communication from the company, uncomfortable product quality described as rough and scratchy fabric that feels unpleasant against skin, and a complicated military discount verification process that shoppers feel misrepresents the company's accessibility to service members.
The limited review sample suggests serious operational and product satisfaction concerns that have prevented repeat purchases. Shoppers express frustration not only with product comfort but also with customer service responsiveness and the gap between the company's advertised benefits and actual implementation.
Customer Reviews (3)
Sorted by: Most recentRobert M.Dec 2, 2025
Two Major Problems with 1620 That Stopped Me from Buying AgainI've got two complaints about 1620.First off, they say their clothes are built to last forever. Maybe that's true, but the trade off is they're scratchy and uncomfortable. I bought three different items and every single one felt rough against my skin like sandpaper.Second problem is how they handle customer service, specifically returns. The process is incredibly slow. I'm waiting on my refund and I'm already three weeks in with nothing.I'm done shopping with them.
Marcus T.Feb 25, 2025
Let Down by 1620 Workwear's Military Discount Setup, Seems Like False AdvertisingAs someone who served, I really value companies that offer military discounts without making it complicated. Most places use ID.me and it works smoothly. Not the case with 1620 Workwear.They advertise a military discount, but instead of keeping things simple like other workwear retailers do, they want you to slide into their Instagram DMs or send an email for a code. When I tried the DM route, no discount code showed up, and it just felt like they were trying to get me to follow their social media marketing. Even worse, when I tried verifying my military status through ID.me on their website, it didn't automatically give me the discount at checkout like it does everywhere else.Asking for an email to claim a military discount in 2024 feels outdated and honestly suspicious. It's annoying when a company uses ID.me to look trustworthy but then forces you to do extra work to get the discount they promised.If you're active duty or a vet shopping for work clothes, I'd look elsewhere. There are brands that actually value your service and respect your time.
1620usa.com Review FAQ
How is 1620usa.com's rating calculated?
The store is rated 1.0 out of 5 based on 3 customer reviews submitted to RetailCoupons.com. All ratings shown reflect verified shopper experiences with the store.
What are the main complaints about 1620usa.com?
Reviewers report three recurring issues: delayed order shipments with poor communication from the company, uncomfortable clothing fabric described as scratchy and rough, and a complicated military discount process that does not match the company's advertising.
Are shoppers recommending 1620usa.com?
Based on current reviews, shoppers are not recommending the store. The uniform one-star ratings and reports of unresolved order and quality issues suggest customers have not had positive experiences and indicate they would not make repeat purchases.
What product quality issues have shoppers mentioned?
Multiple reviewers reported that clothing items from 1620usa.com feel uncomfortable despite company claims that products are built to last. Shoppers described the fabric as rough and scratchy against skin, with this issue occurring across multiple purchases from the same reviewer.
How can I write a review of 1620usa.com?
RetailCoupons.com welcomes reviews from anyone with firsthand experience shopping at 1620usa.com. Your honest feedback about order fulfillment, product quality, customer service, and overall experience helps other shoppers make informed decisions.