Royal Canadian Mint produces and sells Canadian circulation coins, collector coins, and commemorative products. This page aggregates verified shopper ratings and reviews for mint.ca to help you decide whether to buy from them.
Royal Canadian Mint Reviews
What Shoppers Say About Royal Canadian Mint
Royal Canadian Mint receives polarized feedback, with 6 shoppers rating it 2.2 out of 5. Positive reviewers praise the quality of products and highlight instances where customer service representatives resolved significant issues, including account access problems and fund recovery. Loyal customers note the mint performs well overall and appreciate prompt, personal communication. However, negative reviewers report serious frustrations with account access problems, prolonged delays in handling withdrawal requests, and unclear responses to inquiries. A recurring complaint involves products advertised on the website that are unavailable for purchase, leaving customers unable to buy promoted items like special edition coins.
The majority of reviews reflect problems that required escalation to resolve, suggesting inconsistent service experiences. While some customers remain loyal despite these issues, others were deterred by months-long difficulties before receiving help. The disconnect between advertised inventory and actual availability appears to undermine customer satisfaction and trust in the buying process.
Customer Reviews (6)
Sorted by: Most recentSteer clear of them if you can. I was stuck in a difficult situation for months until someone finally helped me get it resolved.
They perform well overall, but they're leaving money on the table because of their website layout and missing product information. I've been a customer for quite a while and keep coming back.
Had to deal with constant delays and unclear responses about my withdrawal request. Thankfully someone stepped in and got everything sorted out quickly and efficiently.
I was completely stuck and unable to access my account funds. I'm really grateful that I was able to get my $90k returned to me.
It's frustrating when they promote special edition items but you can't actually purchase them from their store. Why advertise something if it's not available for sale? Seems pointless to feature things like an Iron Maiden coin if customers worldwide have no way to get it.
After looking at how the Canadian Mint stacks up against the US Mint and the Royal Mint over in the UK, the Canadian operation beats them both hands down. They've got better customer service, higher quality products, and they actually respond promptly to emails and calls. What really stands out is that their emails feel personal, not like the generic templates you get from the US Mint. My last reply from the US Mint didn't even address what I asked about. The Canadian Mint takes time to customize their approach for each customer. They're setting the standard that other mints should follow.