Sarah Flint specializes in premium footwear designed for style and comfort, offering heels, sandals, and other shoes at luxury price points. This page aggregates customer ratings and reviews to help shoppers understand what to expect from the brand's products and service.
Sarah Flint Reviews
What Shoppers Say About Sarah Flint
Sarah Flint shoppers consistently praise the brand's stunning designs and exceptional customer service. Reviewers highlight the comfort of shoes like the Perfect Sling 85s, noting they work well for all-day wear, and appreciate how the company handles customer issues with genuine care and quick resolutions, such as hassle-free size exchanges. However, some customers report quality concerns with certain styles, particularly the Natalie heels and sandals, where soles have separated despite the premium price point. A significant frustration for at least one shopper involves the return policy, which offers only store credit rather than refunds, a restriction that was not clearly communicated upfront in product details.
While the majority of reviewers express strong loyalty and satisfaction with their purchases, the durability issues and return policy limitations suggest potential concerns for customers expecting traditional refund options or long-term shoe construction reliability at this price level.
Customer Reviews (5)
Sorted by: Most recentThe designs at Sarah Flint are absolutely stunning, and I've been a loyal customer purchasing multiple pairs throughout the years. However, I've encountered a real problem with the construction of certain Natalie styles and some of their sandals where the soles have started separating as though they were never properly adhered. This issue has shown up on more than one pair. Getting them fixed locally here in Australia costs between $50-$100 per shoe, which is frustrating when they're brand new and I've paid a premium for international shipping. When I reached out, the company suggested sending them back for their repair service, but that's prohibitively expensive so I handle it myself. I take excellent care of my footwear and accessories, keeping everything looking pristine and away from moisture and direct heat. Yet somehow these particular models still fail. The aesthetics deserve a perfect 5, but the durability of those specific designs gets maybe a 2. My other pairs don't have this issue at all.
Skip this purchase! Fair warning about their return policy: you can only get store credit, not actual refunds. I grabbed a pair of low heel block sandals and realized after wearing them that refunds aren't an option. The return terms weren't clearly stated in the product details, and given these price points, it seems like a basic expectation to offer refunds back to your original payment method. Now I'm stuck using the credit toward something else, which definitely wasn't my plan.
My Perfect Sling 85s are absolutely fantastic. Not only are they incredibly comfortable, but they look fantastic too. When I first ordered them in the wrong size, the team switched them out for me without any hassle.
Top notch customer service paired with fantastic shoes. This brand is perfect if you want something comfortable enough for all day wear. Definitely worth checking out.