Gerber Childrenswear sells children's clothing and accessories, including onesies and other apparel items. This page aggregates ratings and reviews from RetailCoupons.com shoppers to help you understand what customers experience when ordering from the company.
Gerber Childrenswear Reviews
2.3
3 reviews
What Shoppers Say About Gerber Childrenswear
Created with AI, based on recent reviews
Gerber Childrenswear receives mixed feedback from the limited customer reviews on RetailCoupons.com. Positive reviewers praise the quality of the clothing, specifically noting that onesies are made from pure cotton and are appealing in design. However, the majority of shoppers report serious fulfillment and customer service issues. Multiple reviewers describe problematic experiences including last-minute order cancellations due to inventory errors, unexplained shipping delays lasting three weeks or longer, and unresponsive customer service when attempting to resolve issues.
The most consistent complaint centers on order management and communication. Shoppers report being charged immediately but then experiencing significant delays before shipment, with customer service providing vague or unhelpful responses when contacted about cancellations or status updates. These fulfillment problems appear particularly frustrating when orders are placed in advance for time-sensitive occasions like holidays.
Customer Reviews (3)
Sorted by: Most recentMichelle T.May 16, 2025
These onesies are fantastic. The material is pure cotton and they're absolutely adorable. Really happy with my purchase.
Patricia R.Dec 18, 2024
What a disappointing experience from start to finish. I placed an order a month ahead of the holidays thinking I'd have plenty of time to receive a gift for my granddaughter. Then about a week before the actual date, they suddenly emailed saying their stock counts were wrong and they were canceling my entire order. Why did they wait until the last minute to figure this out? Now I'm scrambling with no gift and running out of time.
Jennifer M.Sep 1, 2023
I'm questioning whether this company operates legitimately. They charged my card immediately but then sat on my order without shipping it for over three weeks. During that time, I emailed customer service five separate times asking them to cancel, and each time got vague responses saying it might not be possible even though the order hadn't even been packed yet. I decided to refuse the shipment when it finally arrived. Getting my refund took forever since I had to cover return shipping costs out of pocket. The website lists multiple phone numbers for support, but none of them actually work. The only way to reach anyone is through email, which feels sketchy. To make matters worse, they keep blaming 'system issues' whenever you try to get help, claiming they're unable to assist you.
Gerber Childrenswear Review FAQ
What is Gerber Childrenswear's rating on RetailCoupons.com?
Gerber Childrenswear is rated 2.3 out of 5 based on 3 customer reviews on RetailCoupons.com.
What do shoppers praise about Gerber Childrenswear?
Customers who left positive reviews highlight the quality of the clothing materials, particularly noting that onesies are made from pure cotton and are attractive in design.
What are the main complaints about Gerber Childrenswear?
Recurring complaints include order cancellations with short notice, extended shipping delays lasting three weeks or more without explanation, and unresponsive or vague customer service when shoppers attempt to cancel orders or get status updates. Multiple reviewers report being charged immediately but then waiting extended periods before any shipment occurs.
Do shoppers recommend ordering from Gerber Childrenswear?
Based on current reviews, the majority of shoppers report negative experiences with order fulfillment and customer service. While the product quality receives praise when items are received, the delivery and communication problems have led most recent reviewers to express dissatisfaction with their overall experience.
How can I write a review of Gerber Childrenswear on RetailCoupons.com?
RetailCoupons.com welcomes customer reviews to help other shoppers make informed decisions. Look for the review submission option on this page to share your experience with Gerber Childrenswear's products and service.
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