Baltic Essentials sells amber jewelry and pet accessories, including teething necklaces, bracelets, necklaces, and flea-prevention pet collars. This page features real customer reviews and ratings to help you understand what shoppers experience with their products and service.
Baltic Essentials Reviews
What Shoppers Say About Baltic Essentials
Baltic Essentials receives overwhelmingly negative feedback from shoppers, with a 1.3 rating based on 4 reviews. The primary complaint across all reviews is poor durability and craftsmanship. Multiple customers report products failing during normal use, including bracelets falling apart, necklace clasps breaking within months, teething necklaces snapping after a few months of everyday wear, and amber pieces detaching from a pet collar. Several reviewers note that the clasp issue appears to be a widespread problem affecting multiple customers.
Customers also express frustration with the company's response to quality issues. When shoppers contact Baltic Essentials about defective products, the company reportedly declines to offer replacements or refunds, instead offering only discounted repurchases of the same products. One reviewer specifically mentions that a dog amber collar failed to deliver on its marketing claim of flea prevention within the promised timeframe. The disconnect between the marketing presentation of high-quality products and their actual performance in regular use is a recurring theme in customer complaints.
Customer Reviews (4)
Sorted by: Most recentReally let down by my experience with Baltic Essentials. I ordered two bracelets and unfortunately they both fell apart on me. The craftsmanship just isn't there, and these items clearly aren't built to last. Their marketing makes everything look so high-quality, which is why I was so shocked by how poorly they held up. Then there's their so-called lifetime guarantee, which honestly feels like false advertising. Instead of actually replacing what broke, they just give you a discount code toward buying more stuff. That's not a real guarantee at all - it's just a way to get you to spend additional money. The whole thing left a bad taste in my mouth. I'm steering clear of this brand going forward and I'd tell anyone else to do the same. There are better options out there.
The clasp on my necklace gave out after about three months. Doesn't seem like it's built strong enough for regular wear. I've noticed plenty of other complaints online about the same clasp issue, so this seems to be a common problem with their products.
Received my Baltic Amber Teething Necklace in early June, and it snapped apart on me back in late September when the thread came loose from the connector piece. This wasn't rough handling or anything - just normal everyday wear with a baby. When I reached out about getting a replacement, all they offered was to sell me another one at a discount. That felt really wrong since the product failed after just a few months. I asked them directly to replace it at no charge, but they never bothered responding. The customer service was disappointing, and the product quality didn't match what I paid for it.
Pretty disappointed with the dog amber collar. The marketing claimed it would keep fleas away for a full year, but my pup came down with fleas just a month after I got it. The collar itself is flimsy too - pieces of amber have already started falling off. I asked for my money back, and the company refused. Their only offer was to ship me a replacement, but I'd have to cover the shipping cost myself. That's not right.