DriveSafeToday.com Reviews

This isn't worth your time or money. I bombed the initial quiz because it had a bad question in it, something about automobiles causing deaths instead of accidents. I had to sit through the whole lesson again and retake it, which I failed a second time. After that came hours of back and forth with their support team through chat, calls, and messages just to figure out cancellation. I was planning to give it one more shot before cancelling, but they already took care of that without asking. Now I get to spend even more time trying to get my money back.

Stay away from this outfit. Their customer service is absolutely dreadful. I spent nearly half an hour sitting on hold, and when someone finally picked up, she retrieved my account and immediately put me back on hold. While I was waiting, she sent me an email without letting me know or getting back on the phone for several more minutes. When she returned, she mentioned the email like I hadn't been waiting the whole time. She couldn't resolve my issue and transferred me to a manager who was dismissive and unhelpful. The whole team lacks professionalism and won't honor what's advertised on their website. My problem was over a promotional discount worth five bucks that they're refusing to apply. Be very cautious with your money here, especially with any deals they're promoting. They don't deliver on promises. Find a better company with staff who actually cares about customer satisfaction.

Smells like a scam to me. During my daughter's test, she got a verification question about ten questions in. It asked about her favorite color and she got it right, but the system said she was wrong and automatically flunked her for not passing verification. After failing, I had to pay another thirty dollars to retake it. I'm not saying they're doing this on purpose, but the system could easily be rigged to fail people intentionally so they make double their money. Something feels very off here. She definitely had the right answer. I called to complain and the customer service guy disconnected the call mid conversation, plus I could barely understand him. I wouldn't recommend using this company at all.

This company is a total disaster and you should absolutely avoid it. My son was taking the exam and ran into an identity verification question. He selected the wrong answer without being prompted for additional confirmation before they marked him as failed. Most legitimate platforms understand that people make mistakes on these simple questions like favorite colors. This place is basically a scheme and their support is pathetic. Staff members offered zero help, zero refunds, and zero compensation to retake the test. I had to escalate this to upper management and even filed formal complaints with the state. Do yourself a favor and go somewhere else.

Fantastic experience overall. The courses themselves are really solid and the support team was outstanding. Highly satisfied with everything about this company.

This cost me thirty bucks and five and a half hours for nothing. I finished the program to clear points off my license and paid my traffic ticket. Then I got paperwork showing the points were still there. When I called the DMV, they explained that you're supposed to pay your ticket first or the points won't come off. They suggested calling the school to see if they'd backdate my completion to after I paid, mentioning some schools will do it. I asked and the representative refused. She said she'd look into something, got my name, left me hanging for a couple seconds, and disconnected. The website doesn't mention anywhere that you need to clear your ticket before taking the course. There's no legitimate reason they wouldn't adjust the date like other schools do, except to squeeze you for more cash. I wasted all those hours listening to a tedious instructor with nothing to show for it.