Nexbelt manufactures EDC (everyday carry) belts and buckle systems for consumers seeking durable daily-wear accessories. This page aggregates verified shopper ratings and reviews from RetailCoupons.com to help you understand what customers actually experience when buying from Nexbelt, both in terms of product quality and service.
Nexbelt Reviews
What Shoppers Say About Nexbelt
Nexbelt belts receive mixed feedback on product quality, with shoppers noting that the belts themselves are well-made and durable enough for years of daily wear. However, the overwhelming complaint centers on customer service and order fulfillment. Multiple reviewers report significant frustration with unresponsive customer support when attempting to resolve issues, long wait times for replacements or repairs, and problems with orders arriving correctly. The disconnect between product satisfaction and service experience appears to be a major pain point driving very low overall ratings.
Shoppers who have been loyal to the brand express disappointment that their long-term satisfaction has not been matched by reliable support when they need help. The modular system (allowing separate purchases of belts and buckles) is appreciated, but this advantage is undermined when customers struggle to get responses or receive incorrect items.
Customer Reviews (3)
Sorted by: Most recentThe golf belts themselves are pretty good quality, but I'm really frustrated with how their customer service handles problems. I had an issue pop up with one of my belts back in early March and have been trying to get it fixed ever since with basically nothing to show for it. There's been some back and forth through email, but nobody seems willing to take responsibility, and I still don't have any resolution. If you're thinking about buying from them, just know that getting help if something goes wrong could be a real headache.
I've been a loyal buyer of their EDC belts for years and never had to reach out to them until this week. I just placed an order for a new EDC belt and buckle combo, and at the same time ordered a replacement leather strap to go with an older buckle I still use. When it arrived via UPS, I measured it using the old belt to make sure it would fit right. Everything looked perfect length-wise, so I tried putting it on the old buckle. Turns out it was too wide. The new strap works fine with my newer EDC buckles, but not with the older model. I called their support team and explained what happened. They basically said the only thing they could offer was 30% off if I wanted to buy a newer buckle. That wasn't going to cut it for me, and when I pushed back, all they had was the same 30% discount offer, take it or leave it. I turned them down and decided to leave feedback instead. If you're considering buying replacement parts from them, definitely think twice.
I originally grabbed one of their belts through Amazon and loved how well it worked. I wore it every single day for a couple years until it finally needed replacing. I liked the brand enough to order a replacement belt directly from their website, which they're great about offering without making you buy a whole new buckle system. After waiting about a week for delivery, the package showed up and I opened it up. Unfortunately, the screws included were way too big for my buckle. I reached out to their customer service through email, actually tried both email addresses they have listed, and it's been weeks with zero response back. It's wild that a company that makes this kind of money from the industry would just ignore a customer complaint instead of fixing something so simple.