Easyplumbing sells plumbing fixtures, components, and plumbing services. This page aggregates customer ratings and reviews to help you understand what shoppers experience when ordering from or using their services.
Easyplumbing Reviews
1.0
7 reviews
What Shoppers Say About Easyplumbing
Created with AI, based on recent reviews
Easyplumbing has received universally negative feedback from shoppers, with a rating of 1.0 out of 5 based on 7 reviews. Customers report serious issues across both product sales and service work: damaged items arriving with unclear return policies hidden in fine print, missing or improperly packaged components in orders, shipping problems where the company disclaims responsibility once packages leave their warehouse, and poor communication from staff. One customer reported being overcharged for a quick service call, while another experienced a two-week delay in receiving an invoice after repeated follow-up attempts.
No positive aspects of Easyplumbing's operations are mentioned in the available reviews. Shoppers consistently describe feeling ripped off, frustrated by unresponsive customer service, and dissatisfied with both the quality of products received and the handling of issues after purchase. The recurring themes are lack of accountability, unclear policies designed to limit customer recourse, and inadequate communication.
Customer Reviews (7)
Sorted by: Most recentJennifer K.Jan 30, 2026
Got a $600 component that arrived damaged. Their website makes it look like returns are available, but when you dig into the details, there's fine print stating otherwise that's nearly impossible to locate. Watch out before ordering from them.
Rachel P.Dec 19, 2025
They shipped my order through FedEx but it never made it to my house. When I reached out about it, they basically said once it leaves their warehouse, it's not their problem and told me to sort it out with the shipping company. After dealing with FedEx myself, the package finally showed up today, but the driver left it at a neighbor's place instead. I'd suggest looking elsewhere for your purchases because they clearly don't care whether your items actually make it to you.
Rebecca M.Nov 3, 2025
Ordered a Hansgrohe focus 4-hole Roman tub trim and rough setup for around $1200. When my plumber got near the end of installation, he realized the diverter cartridge was nowhere to be found in the rough box. It was just loose inside instead of being properly packaged like everything else, which made my plumber think it might have been a returned item before. The boxes looked brand new and sealed though. Regardless, I'm out $800 for installation costs. Without that diverter cartridge, the hand shower won't function at all. Customer service did respond but couldn't actually help, just told me to contact the manufacturer. When I did, they refused to honor any warranty since this retailer isn't an authorized Hansgrohe seller. Nothing on their website warns you about this. Now I have to buy the missing part separately for $60, and I need the plumber to come back, which will probably run another $300. It's really frustrating to pay for something a second time that should have been included to begin with!
Stephen D.Oct 6, 2025
Hired their plumbing service to remove a small electric water heater. The actual work was done fine, but the pricing was absolutely ridiculous. We ended up paying just under $300 in cash for less than an hour of labor, which felt completely overcharged for such a quick job.
Marcus J.Sep 15, 2025
The plumber arrived and figured out what was wrong. I paid $125 for the service call with the understanding it would be credited toward the actual work. They never checked in or called to update me. I ended up calling repeatedly throughout the week trying to get status. It took two weeks and a ton of pushing just to get an invoice sent over. Then the repair estimate came in at $700, way higher than what was quoted initially. I decided to look for another company instead. This whole experience felt sketchy to me, so I'd recommend doing your homework before hiring them.
Easyplumbing Review FAQ
How is Easyplumbing's rating calculated?
The rating of 1.0 out of 5 is an average of all customer reviews on RetailCoupons.com. The store currently has 7 reviews, all of which are one-star ratings.
What are the most common complaints about Easyplumbing?
Shoppers frequently mention damaged products arriving, components missing or improperly packed in orders, unclear return policies with unfavorable fine print, the company disclaiming responsibility for shipping issues, poor customer service communication, and high pricing for service calls. Several customers also report difficulty getting timely responses or invoices.
Do customers recommend ordering from Easyplumbing?
Based on the available reviews, no customers recommend Easyplumbing. All reviews are one-star ratings with complaints about product quality, shipping, returns, service pricing, and communication.
What issues have customers had with returns and shipping?
Customers report that Easyplumbing's website suggests returns are available, but fine print that is difficult to locate states otherwise. One shopper received a $600 damaged component with these hidden restrictions. Additionally, once packages are shipped, the company refuses to take responsibility for delivery problems, leaving customers to resolve issues directly with the carrier.
How can I write a review of Easyplumbing?
You can share your experience with Easyplumbing on RetailCoupons.com by visiting the store page and submitting a rating and review. Your honest feedback helps other shoppers make informed decisions.
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