ABC Stores operates both physical retail locations and an online shopping platform selling apparel and general merchandise. This page aggregates shopper reviews and ratings for ABC Stores to help customers understand the retailer's service quality, product accuracy, and overall reliability before making purchases.
ABC Stores Reviews
1.0
4 reviews
What Shoppers Say About ABC Stores
Created with AI, based on recent reviews
ABC Stores is rated 1.0 out of 5 by 4 shoppers, with all reviews expressing significant dissatisfaction. Shoppers consistently report severe customer service failures, including unresponsive email support, unhelpful phone representatives, and inability to reach the company when issues arise. Additional complaints include inaccurate product descriptions (particularly regarding fabric content), unreliable shipping timelines that contradict advertised delivery speeds, and difficulties with order cancellations and refunds.
Shoppers note that while ABC Stores' physical retail locations may offer better service, the online shopping experience falls substantially short. The company's refund policies appear unclear or difficult to navigate, and shoppers report that attempts to resolve problems through official channels go unanswered. The consistently poor ratings reflect frustration with both product accuracy and the complete breakdown in customer support responsiveness.
Customer Reviews (4)
Sorted by: Most recentDavid K.Feb 8, 2025
I showed up at the store at 8:52 in the evening and they refused to let me in, claiming it was already 9 o'clock. That's absolutely ridiculous and poor customer service on their part.
Sarah M.Jan 18, 2024
Don't expect much help from their customer service department. I sent multiple emails that went unanswered, and calling their support line was a waste of time since the reps couldn't actually solve anything. They also completely lied about their shipping. What should've arrived in a couple weeks took way longer. I thought I was getting free expedited shipping on my order over $150, but turns out that still takes three weeks. When I complained to customer service, they just told me that's normal because I didn't technically pay for the shipping myself. Really frustrating experience overall.
Rachel P.May 3, 2023
Their physical locations are solid, but their online shopping experience is completely different. I placed an order through their website and needed to cancel it, which requires contacting customer service. Called them three separate times with zero answer, and my emails didn't get responses either. According to their rules, you can get a refund as long as the item hasn't shipped yet, so I reached out while my order was still being prepared. Still no reply from them. My package is already in transit now and there's basically no chance I'm getting that refund.
ABC Stores Review FAQ
How is ABC Stores' rating calculated?
ABC Stores is rated 1.0 out of 5 based on 4 customer reviews published on RetailCoupons.com. Each review represents one shopper's experience, and the overall rating reflects the average of all submitted ratings.
What do shoppers praise about ABC Stores?
Based on current reviews, shoppers have noted that ABC Stores' physical retail locations appear to offer a more solid shopping experience compared to the online platform, though detailed positive feedback is limited in the current review set.
What are the most common complaints about ABC Stores?
The most frequent complaints involve unresponsive customer service (unanswered emails and phone calls), inaccurate product descriptions (particularly regarding fabric composition), unreliable shipping timelines that don't match advertised delivery speeds, and difficulty processing order cancellations and refunds.
Do shoppers recommend shopping at ABC Stores online?
Current reviews do not recommend ABC Stores for online shopping. Shoppers report significant problems with the web ordering experience, product accuracy, and customer support responsiveness that make it difficult to resolve issues after purchase.
How can I write a review for ABC Stores?
Shoppers can submit reviews on RetailCoupons.com based on their personal experiences with ABC Stores. Reviews should be factual, honest, and specific about what you purchased, what happened, and how the company responded. This helps other customers make informed decisions.