MR PORTER Coupons & Promo Codes

This is as good as online shopping gets.

I really thought Mr Porter would be better given what they charge and their name in the industry. Bought a designer bracelet that cost around four hundred euros, and after just two months of wearing it normally, it completely fell apart. That kind of durability problem isn't acceptable for a luxury purchase. It gets worse though. They haven't taken responsibility or offered a real fix. They keep saying they're waiting to hear back from the supplier. Two weeks go by with nothing fixed, no replacement, and no actual timeline. Luxury retailers are supposed to back their products. Instead they're just passing the buck to the manufacturer while I'm left in limbo. Major disappointment for what should've been a quality buy. Oh, and they want me to pay almost one hundred euros to fix it. It's completely backwards.

I had much higher expectations from Mr Porter considering their reputation and premium pricing. I bought a designer bracelet for roughly four hundred euros and it broke completely after just two months of regular wearing. For that price point, the quality should be way better. The follow-up was even worse. Instead of stepping up and fixing the problem, Mr Porter kept saying they were still waiting on word from the brand. More than two weeks passed with nothing resolved, no replacement offered, and no timeline given. When you're buying luxury goods from a major retailer, you expect them to stand behind what they sell. Shifting blame to the manufacturer while the customer sits waiting is unacceptable. This was a premium purchase that turned into a huge letdown.

Skip this retailer completely. Ordered a pair of sunglasses but received just the case with no glasses. Four weeks and twenty separate emails to ten different customer service people who didn't seem to care at all, and then they basically said sorry, not our issue and stopped responding. Honestly the worst customer service I've experienced.

Do not use this company. Ordered a case for sunglasses and received just the case, no actual sunglasses. Spent four weeks exchanging 20 emails with 10 separate representatives who each seemed not to care. In the end they basically said it's not their problem and left me hanging. Customer service was awful and I felt completely ignored.

Stay away from this place. I got a sunglasses case with no sunglasses inside. After spending 4 weeks sending 20 emails back and forth with 10 different customer service reps, they basically told me too bad and walked away from my situation. The customer service here is absolutely terrible and I'm really disappointed.

I couldn't figure out how to select the shipping option I wanted. Called customer support repeatedly and was never able to reach anyone. The shipment took longer than two weeks to arrive. Definitely not coming back here based on how bad the experience was and won't suggest this to anyone.

Had trouble picking the right shipping method and when I called support, I kept getting put on hold and couldn't connect with anyone. It ended up taking over two weeks for my stuff to arrive. The service was really lacking and I won't be coming back or telling anyone else about them.

The shipping options weren't working right for me. I tried calling customer service multiple times but couldn't connect with anyone. My order took more than two weeks to show up. This whole experience was disappointing and I definitely won't be ordering again or recommending them to friends.

I'm never shopping with this company again. My first order was an absolute disaster from start to finish. They sent me completely the wrong item and getting a return was nearly impossible. The way they handled it felt fraudulent and dishonest, so I filed complaints with the relevant agencies and disputed the charge with my bank. Don't become a victim like I did. There are better places to get the same stuff for way less money.

The inventory here is genuinely first-rate and puts most other luxury retailers to shame. You get an enormous selection that's still carefully put together, so finding both established names and hard-to-find pieces is simple. Stock levels are solid and items I want are almost always available. The shipping experience is equally impressive. Products show up at my door hassle-free with all taxes and duties already factored into the price, which means zero surprise charges or paperwork. No need to go pick anything up at a depot either. This is honestly the gold standard for buying luxury stuff online from anywhere in the world.

The product catalog here is incredible and genuinely world-class. There's such a huge range to choose from, and everything is carefully selected so you can find both mainstream and rare brands without any trouble. Plus, items are consistently available when I need them. The delivery process is fantastic too. Everything arrives right to my door with no surprises, since the price already includes all taxes and duties. No hidden costs, no paperwork hassles, no extra pickups required. This is seriously the best way to shop for luxury goods online globally.

Mr. Porter stands alone in terms of style, variety, and how much great stuff they carry. They have rare pieces nobody else can get, and if something sells out you can actually ask them to order it again. Returns and exchanges are simple, the team communicates well, and I get personalized recommendations. Plus I caught wind that some incredible watches are coming in soon, so it feels like the holidays got here early. This brand and their whole approach to fashion is incredible, and I could talk about it forever. But honestly the best part is just opening their app and diving in to explore. You'll love it. I should wrap this up now, but seriously, you won't be disappointed.

The sales events at Mr Porter are top notch. Lots of selection, really helpful product write-ups and particularly good sizing guides that make online purchases feel much safer and more reliable.

The sales here are unbeatable. There's an amazing variety and product information is really detailed, especially when it comes to sizing which takes the guesswork out of shopping online.