Ray-Ban Coupons & Promo Codes

Best sunglasses available by far. Need I say anything else? The craftsmanship and quality are unmatched in the industry.

Excellent! The quality is really impressive. I'm thinking I'll pick up another pair in a different color.

Fantastic! These are really well made. I'm definitely thinking about grabbing another pair in a different shade.

I got two pairs of your sunglasses from a major retailer and shelled out money to add prescription lenses. They ended up being the worst quality glasses I've ever purchased. I tried to get the store to fix it but got nowhere. The whole thing is worse quality than those cheap reading glasses sold at discount stores.

I bought two pairs of your sunglasses at a big box store and paid extra for prescription lenses. These turned out to be the absolute worst quality sunglasses I've ever owned. I tried getting it sorted out with the store but got nowhere. The construction was even worse than cheap reading glasses you can pick up at a dollar store.

A few days later, Ray-Ban decided to help out. Feels like this review lit a fire under them. It's really unfortunate that it took this review plus a ton of phone calls and messages to customer care to get anywhere. None of this should have happened. I was trying to get the AI sunglasses for my boss in the States using my Canadian card. The Canadian site wouldn't let me use a US delivery address, and the US site wouldn't take a Canadian payment address. After many phone calls, endless waiting, and dealing with automated menus, I found out this is a known glitch. A supervisor threw me a 50% discount code for the AI sunglasses, but when I went to use it, nothing worked because that product category doesn't allow any promotions. Why give out a code that's useless? Despite continuing to reach out, the only suggestion was to just keep calling back. Here's what it comes down to: Ray-Ban made purchasing impossible and offered no actual resolution. I won't be shopping with Ray-Ban anymore. It's shocking service for a brand that costs this much. Stores like Walmart and Amazon blow them away in customer support.

After about 3 days, Ray-Ban eventually came through with something. This review probably pushed them to act. It's disappointing that it required this review plus countless calls and emails just to get anywhere. Everything could have been prevented. I wanted to buy the AI sunglasses as a present for my boss stateside using my Canadian card. The Canadian website blocked the US address, while the American site rejected my Canadian billing info. After dozens of calls, long wait times, and going through automated systems, I learned this is a widespread problem. A manager gave me a 50% discount code for the AI sunglasses, but when I tried it, nothing happened because apparently that item doesn't qualify for discounts. Why hand out something that doesn't work? After continuing to follow up, all they kept saying was to phone back repeatedly. The reality is Ray-Ban prevented me from finishing the purchase and gave me zero actual help. I'm done shopping with Ray-Ban. For a premium brand, their service is far behind what you get at Walmart or Amazon.

Absolutely terrible customer service! I placed an order for sunglasses to give as a gift, but circumstances changed while I was waiting for delivery and I no longer needed them. When I showed up at the physical store to collect my online order, I immediately asked to cancel. Instead of a simple solution, I was handed a slip with a customer support number and told that being relatively new in Canada means they don't have a process for handling online returns in their stores. They said I'd need to call support and return the item by mail myself. Support only operates on certain days during specific hours, so I made the call once the weekend was over. They provided a link to fill out a return request form, and after submitting it, I was notified that a return label would reach my inbox within 48 hours. Several days went by before that label actually showed up. I headed to the post office with my sunglasses and was informed that I'd need to print the label and they couldn't do it for me there. I had to locate a nearby print shop and pay myself to print the label before I could ship it back. Why is all this inconvenience falling on me? I spent days untangling this ridiculous process.

Absolutely terrible customer service! I ordered sunglasses as a gift, but my circumstances shifted before they showed up and I no longer wanted them. I went to the store location to grab my online purchase and immediately requested a cancellation. Instead, they gave me a small card with a number and said because they're new to the Canadian market, they don't have the ability to process returns at store locations. They told me I needed to contact their phone line and ship everything back on my own. Their phone support has specific hours and days only, so I tried calling the next available time. They emailed me a link to a return form, and once I completed it, I was informed my return sticker would arrive via email within 48 hours. A few days passed before I finally got that sticker. When I took it to the post office, they told me it needs to be printed and can't print it themselves. I had to find a print shop nearby and cover the printing costs just to be able to ship the order back. Why am I responsible for all this hassle? I spent a whole week battling through this mess.

Absolutely terrible customer service! I bought sunglasses to give away, but before they arrived my plans changed and I didn't need them anymore. When I went to the store to pick up my online order, I asked right away if I could cancel. Instead of helping, they handed me a card with a support number and explained that since they're still getting established in Canada, there's no in-store return system yet. They said I'd have to contact support by phone and mail the stuff back myself. Customer support has limited hours and only certain days, so once the weekend ended I called. They sent me a form to fill out online, and after submitting it I got told a return label would show up in my email in two days. It took a few more days to finally get that label. Then when I went to the post office with the sunglasses, they said the label needed to be printed out and they can't do it there. I had to find a print shop and pay out of pocket to print it before I could even send it back. Why do I have to jump through all these hoops? I wasted an entire week dealing with this frustrating situation.

I usually don't write reviews, but I have to say I'm really impressed by how Ray-Ban took care of me after my purchase. After just 2 years, my frame started peeling, which you wouldn't expect for the price and the brand's reputation. The shop that sold them to me wouldn't stand behind them, so I went through Ray-Ban's warranty program. They approved it instantly, I mailed them Monday, and got my replacement Wednesday. That's amazing turnaround time. This is what premium brands should do - step up and own their mistakes to earn customer loyalty. I'm thrilled, and I'm hoping these new frames will give me the quality and longevity needed to wear them worry-free for at least 10 to 20 years.

I don't usually leave reviews, yet I'm genuinely blown away by how Ray-Ban handled my after-sales support. My frames started peeling only 2 years in, which is really disappointing for a product at this price point with their brand name. The store where I originally bought them wouldn't help, so I submitted a request through Ray-Ban's after-sales program. They gave the green light the very next day. I shipped them out Monday morning and had my replacement in hand by Wednesday. That's quick service. This shows how top-tier companies should stand behind their products and own up to problems to keep building loyalty. Really satisfied with this, and I'm hopeful these new frames will have the durability needed to last me 10 to 20 years with normal care.

Excellent communication! They really took care of me with amazing customer service and stayed in touch.

It's really helpful that you can figure out what size works best because everybody's face is different. The website made it super simple to look at all the options, and once I found my pair, the specs were clear enough that I could make a confident choice right away.

Always dependable and solid old-school quality.