Calvin Klein Coupons & Promo Codes

I need to report a problem with a puffer jacket purchased from your Calvin Klein store about a month ago. When I washed it today following the care label instructions carefully, the jacket completely lost all its puffiness and the filling went flat. The jacket is now unwearable and looks terrible. This is really frustrating since it's a brand new premium item that's less than a month old. I treated it right and used the washing instructions, so I think there's likely a defect or quality problem with the product.

COMPLETE LACK OF CUSTOMER SERVICE!!!!!I wouldn't purchase from Calvin Klein right now given how poor their customer support is. I made 3 quality complaints and received zero acknowledgment. Emailed again after a week and got no response. Called and waited about an hour before being disconnected. There's literally no way to contact them because they ignore everyone. Stay away from this company.

ABSOLUTELY NO CUSTOMER SERVICE!!!!!I can't suggest buying from Calvin Klein at this point since their customer service is basically absent. I submitted 3 complaints about product quality and got no acknowledgment. Sent an email a week later and received nothing. Called and sat in the queue for almost an hour before the call dropped. They're not responding to anyone, so there's no way to contact them. Avoid this company.

ZERO CUSTOMER SERVICE!!!!!I can't recommend buying from Calvin Klein right now because their customer service is basically nonexistent. I filed 3 complaints about quality problems and didn't get a single response. Followed up with an email a week later and still nothing. Called their number and waited nearly an hour in the queue before getting disconnected. There's honestly no way to reach anyone because they're just not responding to anyone. My advice is to shop elsewhere.

Opened an EMPTY BOX on Christmas morning. The package had significant damage on one side and the delivery photo proof shows it was tampered with before delivery, likely during shipment. I tried contacting Calvin Klein customer support with no response. I can't do a chargeback since I paid with a gift card, so I'm out the money. I used to order from them regularly for my whole wardrobe, especially basics, but won't anymore. Think twice before ordering online from them. Go to a physical store instead since their customer service doesn't exist.

Got an EMPTY BOX on Christmas morning. The box was badly damaged on one side and the delivery photo proof clearly shows it was opened before it arrived, probably while being shipped. I reached out to Calvin Klein support and they never responded. Since I paid with a gift card, I can't dispute the charge, so I basically just gave them the money. I used to buy from them constantly, especially their underwear, but that's over now. If you're thinking about ordering, shop in person instead. Don't take the chance online because their support is basically nowhere to be found.

I've spent weeks attempting to contact them through chat, email, and overseas calls that cost me money, but they're unreachable. The return label wasn't included in my shipment, and when I tried downloading it from the website I got an error. To get a refund I need to talk to them, which I haven't been able to do.

I've been trying for two weeks to contact them using live chat, email, and international phone calls that cost money, but haven't been able to reach anyone. My return label wasn't included, and the website gave me an error when I tried downloading a replacement. A refund requires talking to them, and that hasn't been possible.

I've spent the last couple weeks trying to get in touch with them through multiple chat sessions, emails, and overseas phone calls that cost me money, but haven't had any luck. My return label wasn't in the box, and I kept getting errors when I tried to print one from their site. Getting a refund requires contacting them, which hasn't been possible for me.

Made two substantial orders close to three weeks back and am still waiting. Attempted calling several times and held for over an hour with nobody picking up. Used their live chat with no results. Sent messages to multiple customer service addresses and received nothing. These were supposed to be Christmas presents for my loved ones, and Calvin Klein completely failed me and damaged my relationships. Spent over 500 euros total and can't get any information or updates anywhere. The whole online operation seems fraudulent.

Placed two large orders three weeks ago and still haven't received them. Called multiple times and waited over an hour with no one answering. Tried the live chat feature without success. Sent emails to several customer service addresses and got nothing back. I bought these items as Christmas gifts for people I care about, and Calvin Klein has really let me down and damaged those relationships. Spent over 500 euros and can't get any kind of update from anywhere. This feels like a total scam.

The tracking shows Royal Mail delivered my package, but when I checked the status it was left at a neighbor's house instead of mine. When I tried reaching Calvin Klein, I got stuck in an endless loop. The live chat keeps cutting me off after I wait forever for an agent to pick up, then the connection drops right away. I'm out about 60 pounds and won't be ordering from them or recommending them to anyone. Terrible company.

Really pleased with how fast my order arrived and how smoothly everything went. Much appreciated.

Found the perfect dress for my birthday celebration. The quality of the material and the way it fits are absolutely amazing.

Great customer service.Most of the negative reviews I've seen are from people who ordered during Christmas and had shipping delays. Here's a tip: order when it's not the busy season. Your stuff will actually get to you.