Tillys Coupons & Promo Codes

My order took 4 to 5 weeks to arrive and honestly still hasn't shown up. I emailed them once and got nothing back, so I sent a more direct message the second time and just got a short response saying yeah, 4-5 weeks is normal. I've gotten packages from across the ocean faster than this. If this thing ever does arrive, I'm done shopping with them.

They promised everything would ship and arrive before the holidays but then we got hit with unexpected delays. We ordered two weeks early and now they have no idea when it'll get here. If you can't pick it up at a store location, don't even bother trying to order online.

Would seriously give this zero stars if possible. Ordered a pair of shoes and only received one shoe, the right one. Put in a claim and they closed it three weeks later saying it would be 5 to 8 business days, then told me they checked inventory and don't show a missing left shoe. So no refund, no credit, nothing, just lost a hundred dollars. Called back and they said they'd send a gift card to my email by the end of business. Three days have passed and still no card. This whole thing has been such a headache. Please don't order from them.

I'd give zero stars if the system allowed it. I ordered shoes and got only the right shoe. Just one shoe, nothing else. I filed a claim and three weeks later they closed it even though they said it would take 5 to 8 business days. They checked inventory and said there's no left shoe missing from their end. So nothing, no refund, no store credit, just a hundred dollar loss. Called again and they promised a gift card would show up in my email by end of day. That was three days ago and still nothing. This whole situation is incredibly frustrating. Don't buy from these guys.

The staff at the Barton Creek store location was unbelievably disrespectful. I went in to find a gift for my mom and was treated with such a bad attitude and negative energy from the moment I walked in.

The employee at the local store location was incredibly rude and unprofessional. I witnessed her being disrespectful and making inappropriate comments to other customers and even coworkers. It's shocking that this kind of behavior is acceptable there, and I definitely won't be going back.

Once you hit submit on your order, that's it. They take zero responsibility for anything after that point. The order's locked in and if you need to change it, tough luck. I'm guessing this is because they use Fedex, which honestly isn't great at delivering packages. Most of my frustration is with Fedex, but they're the ones who chose to partner with them so that's on them. One star from me. Won't shop there again and I'm telling people to stay away.

Placed my order without doing tons of research since the jewelry caught my eye, then I checked reviews and started second guessing myself. Shipping label got confirmed in about an hour and I got a tracking update through DHL that same day with delivery the next morning. From order to doorstep was under 31 hours total, which is honestly impressive.

I didn't do much research before ordering the jewelry because it looked good, then I read the reviews and got nervous about what I'd just done. But the shipping label processed in less than an hour, I got a tracking notification that same day through DHL, and it showed up the next day. Whole thing from order to delivery was just over 30 hours, which honestly is amazing.

I bought two pairs of shoes and sent both back because they didn't fit right. Their customer service said they only received one pair, so that's all I got refunded for. The whole investigation dragged on for over a month and it's been really frustrating. I'm out eighty bucks and don't have my shoes. How does a warehouse lose returned items? Skip shopping here.

Ordered something online and received a confirmation email, but then nothing happened for over a week with no processing or shipment. Called customer service and they said the order was cancelled with no reason given and no one had contacted me about it. Really frustrating since I needed it by a specific date and now it's too late to get it elsewhere. Won't be ordering from them ever again.

I placed an order and got the confirmation right away. But after more than a week it still wasn't shipped or even processed. When I finally called to check on it, they told me they'd cancelled the whole thing with zero explanation or communication about why. Super aggravating because I had a deadline for when I needed the item and now even ordering elsewhere won't get it there in time. That's the last time I'll order from them.

Had a really great experience shopping there. The staff member who helped me was incredibly nice and went out of her way to assist me.

The Springfield store location was fantastic. Quality merchandise, great layout, and the team members were both helpful and super friendly. As someone visiting from California, I was really impressed and would definitely come back.

I had an awesome experience at the Springfield location. The selection was really good, the store layout was perfect, and the staff was super friendly and actually knew how to help customers. Coming from out of state, I was impressed and would definitely shop there again.