Patagonia Coupons & Promo Codes

Got some waterproof pants and a rain jacket from them for a long hiking trip. The pants ripped during the trek, which was disappointing. When I got back and spoke with the staff at the local retailer about repairs or a swap, they told me Patagonia would handle it at no charge. Not only did they fix them, but they did quality work - a full new patch instead of just a quick stitch. Really impressed with how they took care of that.

Placed an order in mid-August and received it almost a month later on the 28th. That's 20 days of uncertainty! I kept sending emails asking where my stuff was. They requested I fill out a form using specific software, then said they needed 2 weeks to look into it. Contacting customer service is practically impossible - the phone line just loops you through automated prompts forever. The shipping carrier sent me notices twice saying the package was out for delivery when it clearly wasn't. I felt completely stressed and unsupported throughout this whole thing. My advice is to shop elsewhere. Definitely don't order straight from this company if you need something quickly. I really wish I'd read more reviews beforehand before giving them my business.

Placed my order in early August and didn't get it until the end of the month - that's 20 days of waiting! I sent tons of emails trying to track it down. Then they made me fill out a form that required a computer program to complete. On top of that, they said it would need 2 weeks just to look into my issue. Getting a hold of anyone is basically impossible since their customer service line just plays automated messages. I got multiple notifications from the carrier saying my package was out for delivery when it actually wasn't. This whole experience was stressful and frustrating. I'd strongly suggest avoiding ordering directly from their site, especially if you're in a time crunch. Wish I'd checked reviews before placing my order with this company.

Incredibly disappointed with this experience. I spent almost $700 and paid for overnight shipping to ensure timely delivery. One thing arrived before Christmas but the rest of the order never showed. Not only was the shipping disappointing, but when I called customer service, the help I got was pretty minimal. They assured me everything would arrive before the holidays. Now the business is closed for the holidays and I'm without any gifts to give. Really frustrated with the whole situation.

This is really upsetting. I dropped almost $700 and paid extra for expedited next day shipping. Only one item arrived by Christmas, with everything else nowhere to be found. I'm frustrated not just about the delay but also about how unhelpful customer service was when I called to ask where my package was. They promised it would definitely arrive in time for the holidays. Now they're closed for their break and I'm stuck without gifts to give to anyone.

Their clothes are made to withstand anything. I'm being serious when I say I have pieces that have survived more than 8 years of constant use.

Their clothing is built to last. I've honestly got items in my closet that I've been wearing regularly for over 8 years without issues.

These clothes are practically bulletproof. I'm not exaggerating when I say I've got pieces that have held up after more than 8 years of regular wearing.

Excellent quality merchandise. I have a fleece I've owned for 8 years and it's still in perfect condition.

Excellent quality items. I've owned a fleece for about 8 years now and it looks as good as the day I got it.

Ordered a women's vest and it showed up super fast, in just 2 days. Unfortunately the fit wasn't right, so I started a return. The speed of their process was amazing - they processed my return within an hour of me dropping it off at FedEx, and the refund hit my account in just 2 business days. Really impressed with how smooth the whole thing was!

I really appreciate this brand and their clothing quality is fantastic. Last year I bought a sweater from their Canada location that didn't meet the usual standard I'm used to. I reached out to their European team and they swapped it out immediately with zero hassle. That's a company that really cares about their customers.

This is a really solid company. I'm a big fan of how their hoodies fit, and what impresses me even more is their overall commitment to sustainability. They're setting a great example for what corporations can do for the environment.

I've been a Patagonia customer since my high school days back in the early 90s and have had great experiences overall. Pretty much everything I've bought has performed well. Customer service has consistently been fantastic. What really sets them apart is their values around environmental responsibility, education about sustainability, and creating a workplace that respects employees. I'm excited to see them using hemp and incorporating recycled materials into their products. How many companies out there actively tell you not to buy more stuff? Not many. Almost every time I've tried to save a few dollars by choosing a different brand, I've regretted it and ended up spending way more replacing the inferior product. A perfect example is long underwear I purchased back in 1998. Those lasted until recently after this winter and they're finally done. They got tons of heavy use through ski seasons, commuting on my bike, and daily wear through brutal winters in multiple cities. They had some thin spots and pulls in the fabric but still worked. Eventually I recycled them or I'd probably still be wearing them. The only issues I've run into are occasional sizing inconsistencies, though that might just be industry-wide changes rather than a Patagonia-specific thing. The website can be a bit clunky to navigate, but overall I'm very satisfied.

Purchased a down jacket that keeps me incredibly warm. The nice thing about their jackets is when there's wear and tear, I ship it back to them in the warmer months and it comes back repaired and ready to go before the cold season starts.