Shoemall Coupons & Promo Codes

Had some doubts about ordering after reading reviews, but I saw a tip about using PayPal for protection so I decided to go for it. Made a typo in my email when I placed the order and didn't get my confirmation. Called customer service and the rep was really helpful fixing the mistake. Got my confirmation and shipping info right after. My shoes showed up on time and I'm happy with them.

I need to share what happened with my order because I feel like other shoppers should know. I thought Shoemall was a legitimate retailer, but I was wrong. They don't actually stock products themselves. They just show pictures on their website and then outsource to third parties to actually send you stuff. I ordered two hats and got them crushed inside each other with one completely bent out of shape. I sent photos asking for a refund and they told me to contact eBay instead. eBay responded within a day saying my bank had supposedly already refunded me, which makes no sense since my bank was never involved. I talked to a lawyer about this situation because the whole thing felt illegal and shady.

Bought some Skechers shoes through Amazon from Shoemall back in March and they're already destroyed after just three months. I wear them maybe 45 minutes a few days a week and the interior completely fell apart. Paid almost 90 dollars for what turned out to be a defective product. Contacted Shoemall about getting my money back but they refused because it was past the 60 day window and told me to contact the manufacturer instead. That doesn't make sense since Shoemall is who sold them to me. My feet started hurting because the inside was so damaged. This company is basically committing fraud.

Really regret this purchase. It took 10 days just to get my order, and then dealing with the refund was a nightmare. Customer service gave me the runaround and kept lying about how long refunds actually take. I've been waiting almost three weeks for my money back and still nothing. Every time I call I get a different story. Not using this place again.

Placed an order through Amazon that was shipped by Shoemall. Delivery was smooth until I got a message saying FedEx SmartPost couldn't complete delivery without a signature. There was nothing on their site saying a signature would be required. When you order something for home delivery, you expect to avoid going to a store, but instead I have to drive 30 miles to pick it up at the local FedEx location. Really frustrating situation.

Ordered shoes through Amazon that were fulfilled by Shoemall. Everything was going smoothly with shipping until I got a notice from Amazon saying FedEx SmartPost couldn't deliver without a signature. Nothing on their site mentioned a signature requirement. The whole point of home delivery is avoiding a trip to the store, but now I'm stuck driving 30 miles out to pick it up at the FedEx facility. Definitely buyer beware here.

I'm frustrated because I've been ordering the same work boots here for years without any problems, but this latest purchase has me concerned. The quality seems way lower or these might even be counterfeits. Used to last forever but these fell apart after just a few months. Customer service only offered a 60 day return window. This will be my last order from them.

Pretty disappointed with my recent purchase. I've been buying the same work boots from here for years with no issues, but this time something felt off. Either they switched suppliers or the quality really tanked because these fell apart within a few months of regular use. When I reached out about it, they only gave me 60 days to return them. Not coming back here again.

Absolutely terrible customer service experience. They messed up and sent my order to the wrong address, but refused to either refund me or reship it to the correct location. Genuinely the worst company I've dealt with. Amazon has way better customer support. One rep admitted it was their mistake, and then the manager actually scolded them for telling the truth before hanging up. Complete mess. I won't be giving them my business ever again and I'm not recommending them to anyone.

Stay away from this company. My order was supposed to arrive in 1 to 3 days since I paid extra for rush shipping, but it took weeks to show up. On top of that, they sent the wrong size. When I asked for a refund on that expedited shipping charge, they turned me down. Then they made me pay to ship it back. After I finally returned it, I waited for my credit to come through but nothing happened. Every time I called to follow up, they just kept telling me to wait longer. The supervisors are rude, dismissive, and they actually hung up on me. This operation is a total scam.

Sent back three pairs of shoes the day after they arrived because I needed different sizes. I knew I'd have to pay for return shipping but was expecting a full refund. Five weeks later and nothing. After calling at the one month mark I was told to wait another 10 days but that never happened. Called back today and they said wait another two weeks, and now they're claiming they don't refund the sales tax. No other company online keeps the tax on returns, this seems illegal. Asked for the exact refund amount and they wouldn't give me a clear answer. Never shopping with this company again, especially dealing with overseas customer service reps who seem completely indifferent.

Ordered a pair of Toe warmer boots and got them within a week. The customer service rep was helpful when I called to place my order. I had the package sent to an address different from my credit card and it arrived safely and well packaged. Really happy with this purchase and would order from them again.

Got my Toe warmer boots in less than a week, which was great. The person I spoke with on the phone was really helpful when I placed my order and requested delivery to a different address than my card. Everything came well packaged with no issues. I'll definitely order from them again.

Had a really positive experience overall. They communicated well, shipped when they said they would, and the shoes are exactly what I wanted. No complaints at all.

We were shopping for a specific Timberland boot in size 11.5 as a Christmas gift for our son. Found it on Amazon for 250 but then spotted it on Shoemall for 198 with only one left in stock. I looked up Shoemall and saw they're based in Wisconsin, which gave me some confidence. Right after placing my order, my credit card company texted asking me to verify the charge, which was unusual. That made me nervous since I'd read mixed reviews about this company online regarding credit issues. I was worried I'd either get overcharged or receive a counterfeit product. I was pleasantly surprised though. Got order confirmation, shipping updates, and the boots arrived on time. They're authentic and my credit card was charged correctly. Very pleased overall.