ASTR the Label Coupons & Promo Codes
About ASTR the Label
ASTR the Label is a women's clothing retailer offering contemporary styles for everyday wear and special occasions. Shoppers visit RetailCoupons.com to find promo codes and deals that reduce the cost of dresses, tops, and other apparel from the brand.
How to Use a ASTR the Label Promo Code
- Browse astrthelabel.com and add items to your cart when you find pieces you like.
- Go to your shopping cart and review your selections and quantities before proceeding to checkout.
- At checkout, look for a field labeled promo code, discount code, or coupon code where you can paste your offer.
- Enter the code from RetailCoupons.com and apply it to see the discount reflected in your order total.
- Complete payment and review your confirmation email to verify the discount was applied correctly.
Promo Code Not Working? Try This
- Verify the code has not expired by checking the offer details listed at the top of the RetailCoupons.com page.
- Confirm the code meets any minimum purchase requirement or applies only to specific products or categories.
- Clear your browser cache and cookies, then try entering the code again in case a technical issue prevented it from registering.
- Check that you entered the code exactly as shown, including correct capitalization and spacing, since codes are case sensitive.
- Ensure the code is not being combined with another promotion, as stores typically allow only one discount per order.
- Contact ASTR the Label customer service with your code and order details if the issue persists after trying these steps.
ASTR the Label Savings Hacks
New customers often receive welcome offers via email from retailers, so subscribe to ASTR the Label's mailing list to access exclusive codes not available elsewhere.
Clothing retailers regularly discount out-of-season inventory at the end of each season; check ASTR the Label's sale section for additional markdowns beyond any promo code you apply.
Offers rotate regularly in the store's affiliate programs, so always review what is live at the top of this page right before you make a purchase to ensure you have the best current deal.
Some retailers allow a promo code to combine with items already on sale; review terms carefully or contact customer service to confirm whether you can stack discounts on marked-down pieces.
ASTR the Label Shipping Policy
Shipping costs and delivery times vary by location and order value, so shoppers should review the shipping information at checkout or contact the store directly for specifics. Standard ground shipping is typical for apparel retailers, though expedited options may be available for an additional fee. International shipping policies differ from domestic service, so confirm availability if ordering outside the continental United States.
ASTR the Label Returns & Refund Policy
Most apparel retailers accept returns within a standard window from the date of purchase, though exact timeframes and conditions vary by store. Check ASTR the Label's return policy during checkout or in the customer service section to confirm the deadline and whether items must be unworn and in original condition. Familiarizing yourself with these terms before purchase helps avoid surprises if you need to return or exchange clothing.
ASTR the Label FAQ
Does ASTR the Label offer free shipping codes?
Can I use multiple promo codes on one order?
Why is my promo code not working?
Are there codes for first time customers?
How often are new codes added for ASTR the Label?
What should I do if my code does not reduce the price at checkout?
ASTR the Label Reviews
ASTR the Label receives overwhelmingly negative feedback from shoppers, with 9 reviews averaging 1.6 out of 5. The most consistent complaints center on poor product quality (including construction defects like breaking metal stays and damaged elastic), strict and costly return policies (14-15 day windows for refunds, $5 return fees, and gift card substitutes after 15 days), slow or unresponsive customer service, damaged items upon arrival, and wrong sizes shipped. Shoppers report feeling ignored when raising concerns, with one reviewer noting their negative feedback was removed from the site. A small number of reviewers (11 percent) gave five-star ratings, but their specific feedback was not detailed in available excerpts.
The brand appears to struggle with fulfillment accuracy, quality control, and post-purchase support. Long-time customers have reported discontinuing purchases due to policy changes and unresolved issues. Multiple reviewers mention items arriving damaged or defective and experiencing significant delays or refusals in resolution, particularly frustrating when purchases were time-sensitive (weddings and events). The combination of high defect rates, restrictive return terms, and reportedly poor customer service responsiveness creates substantial risk for potential buyers.
Like other people mentioned, returning stuff to ASTR is kind of a hassle. You get 14 or 15 days max for a refund to your original payment method, which feels short. If you return between 15 and 30 days, they send a gift card instead. I tried using mine for a new purchase online but learned the hard way you've got to be super careful because if you have an existing account, the system will charge your credit card if the gift card doesn't get applied properly. That's what happened to me. I know I entered the card number but my regular card got charged instead. ASTR won't fix it either. Hopefully it won't happen again if I try using what's left of my card, but if it does, I'm reporting this to the BBB and my credit card company. On another note, I feel like their prices are too high for what you're getting quality wise. You can find comparable stuff for $30 to $50 less at other places. That's just my take anyway. Not sure where the extra cost is coming from since the quality isn't there and honestly matches lower priced brands like H&M.
They took down my review. The product quality is really bad. I left a negative comment about one of their pieces (a corset) and it never went live. The construction is terrible because the metal stays are breaking through the material and digging into my skin. They won't let my feedback be seen. I'd skip this brand.
I've shopped with them for years but I'm done now. They changed their return policy to charge you $5 on returns, which stings. For my recent order, I grabbed photos showing the same item marked down at another big store for half the price, which honestly says a lot about the actual quality. I also sent pictures of the piece still unused in the packaging from when it arrived. I asked about a partial refund or said I'd happily send back this brand new, unopened item so I could buy from the other retailer at their better price. They kept saying no after I tried chatting, calling, and texting. Their chat takes like 20 minutes per response, and if you don't like what they say, they just ghost you. They tell you the phone person is your only option and there's nobody above them to talk to. Really frustrating when a company won't work with loyal customers even once. Shop elsewhere!
Purchased a dress for a major event and it showed up damaged. I emailed photos of the broken elastic that made the piece unwearable but their team asked if fixing the straps would solve it. That was over a week ago with zero resolution and my family event is coming up this week. I'm out the money and out a dress. The customer support has been awful. I ordered straight from their website too.
Extremely bad quality and service. My order arrived damaged but since I was past their return window, they refused to do anything about repairs or a replacement. The dress can't be worn.
Got sent the wrong size. I'd ordered this dress for a really special wedding and needed it to fit the event's dress code. When it came, I cut the tags off without checking and discovered it was a completely different size than what I ordered. Way too tight. I had to rush out and drop extra cash on another dress since I got the wrong one. Now I'm stepping away from work again to call customer service during their limited hours, and this is my second attempt because last time I was stuck in a chat for over an hour with 20-minute gaps between responses before they just quit answering. Now they're saying I have to take time off work (need approval from my manager, and we're slammed right now) to ship it back before I get my money back. I thought a company that markets itself as the top wedding outfit destination would handle sending the wrong size better. Mistakes happen and I've been loyal for years, but not anymore.
Loved shopping here until I found out about their sneaky return situation. If you hit a certain number of returns in a set timeframe, they flag your account and switch you to a limited return status. That means a 15 percent restocking charge gets added. Super frustrating. Why say you've got free shipping and free returns and then penalize customers who are legitimately trying to find something that fits? Everyone shopping for dresses online knows things might not work out size or style wise. I stuck to their rules the whole time and now I'm stuck with this fee. Apparently they sent an email about this half a year back that I never saw. When I spoke to customer service, she just kept pasting the policy at me and saying I should've read it better. Not really helpful. If they're serious about this rule, it should be on their main store page OR I should get a heads up in my account when I log in before placing an order. This is my first purchase in six months but some.
HEADS UP: DO NOT ORDER FROM THEIR FACEBOOK SHOP! I bought a dress through their Facebook page for my sister's wedding because they had a deal running. I swapped it out once and then ended up returning it since neither size worked right. Instead of refunding me, they gave me store credit even though I sent it back well before the 28-day window they show on their site. I tried emailing and got no reply. I filled out two contact forms on their site and got nothing. After calling, a rep promised me a refund with an email by Monday. Neither happened. Eventually one of my form submissions got a response from another rep who seemed lost about refunding Facebook orders and said they'd look into it. I also reached out to Facebook support about the shop and spent weeks going in circles with an automated system before giving up on a real person. After over a month of this, ASTR sent me a useless response that just cut off mid-message.
Fantastic dress selection. I spotted them at Nordstrom originally and fell in love with what they offer. The construction is excellent and the pricing is fair for how nice everything is. Their collection is seriously top notch. I grabbed some dresses during Black Friday sales and I'm excited to wear them to something special. Their knit options are super cute and really feminine. They're definitely in my top brands now.