Bombas Coupons & Promo Codes

This exchange has been going on way longer than it should! I still haven't received my replacement. All I wanted was the same item in a larger size and somehow it's become a complete hassle. They want me to send the original back first before they'll ship the new one, which I understand, but now after my return's been there for more than two weeks they're acting like they don't know what I'm asking for. This whole situation is unacceptable.

This exchange process has dragged on way too long and I still don't have anything. I just needed the same product in a bigger size and somehow it's turned into a nightmare. They say they need me to return the original before they'll send the replacement, which is fine, but now that my return's been sitting there for over two weeks they're acting confused about what I even wanted. It's ridiculous.

Pretty socks but there's a problem with sizing. I ordered XL but the ankle opening is way too restrictive and it's cutting off circulation on the two sets I got, the regular ones and the rhinestone pair. It's obvious the manufacturing facility doesn't have strong enough quality standards. If you're buying XL, the whole sock should be XL, not just the foot area while the ankle is basically small.

They're attractive socks but I ordered them in XL and the ankle elastic is incredibly tight, restricting circulation on both sets I purchased, including the ones with rhinestones. The factory clearly doesn't have adequate quality control, because an XL sock should be XL from top to bottom, not just in the foot while the ankle is sized like a small.

The socks look great, but I specifically bought XL and the elastic around the ankle is way too snug. On both sets I got (one regular, one with rhinestones), the ankle band was cutting off my circulation. It seems like their factory doesn't have proper quality checks because clearly the entire sock isn't sizing up to XL standards. The foot might be XL but the ankle fits like a small.

Won't be ordering from Bombas anymore. I placed a slippers order on the 15th and by the 23rd it was cancelled without explanation. I reached out on the 20th to get information about what was happening but nobody responded to my emails or answered when I called. They first sent an email saying there was a delay and included a $15 discount code expiring in a few months. Then three days later after repeated attempts to contact them, I get another email saying the order's cancelled and here's a $25 gift card as an apology. Unbelievable. Their customer service is absolutely pathetic and I'm done with them.

Never shopping here again, honestly. I placed an order for slippers in mid-December and it got cancelled eight days later. I tried calling customer service on the 20th to check on my status but got the silent treatment through email and nobody picked up the phone. First they told me my order was delayed and threw in a $15 promo code set to expire soon. Then a couple days later after trying multiple times to reach someone, they're saying it's cancelled and sorry here's a $25 gift card. What a joke. Their customer support is a complete disaster and I'm never ordering from them again.

I'm done shopping at Bombas, period. I bought slippers mid-December and by the 23rd they just cancelled on me. When I reached out a few days earlier trying to get an update, nobody would respond to my emails and the phone line went unanswered. They sent me a message saying my order was delayed along with a $15 code that expires in a couple months. Then three days later, another email saying it's actually cancelled and here's a $25 gift card instead. That's insulting. Their customer service is absolutely terrible and I won't be giving them my business ever again.

According to what I'm reading in other reviews, this company apparently doesn't have any real customer service department. It looks like they prioritize volume over customer satisfaction and just ignore complaints. You'd probably be better off disputing the charge on your credit card.

Based on reviews I've read, it appears customer service doesn't really exist at this company. They seem to be all about getting orders out the door and ignoring any complaints that come in afterward. I'd recommend initiating a credit card chargeback rather than trying to work with them directly.

Like what I've seen mentioned in other reviews here, it seems like there's basically no customer service to speak of. My experience tells me they're focused on pumping out as many sales as possible without actually dealing with customer issues. My advice would be to dispute the charge on your card if needed.

This is genuinely an excellent company with an amazing selection of socks to choose from.

I waited about three weeks for my first shipment and was really annoyed that I couldn't properly track the package through the postal service. But then their happiness team got in touch and really went the extra mile. They credited my entire purchase (around eighty dollars) and added a fifty dollar gift card on top for future shopping. The socks are premium quality and do wonders for my plantar fasciitis when I'm walking around, and they look good too. But I was honestly even more impressed by the customer service response. They've got a loyal customer for life. Big thanks to that team for actually caring!

Had to wait nearly a month for my initial order and got frustrated when I couldn't track it properly through the mail carrier. Afterward the team reached out and went above and beyond to make things right. They reversed the full charge (which was close to eighty dollars) and threw in a fifty dollar gift card for my next purchase. The socks themselves are fantastic and really help with my foot pain when I'm out and about, plus they look sharp. But honestly their customer service made an even bigger impression on me. I'm definitely going to be buying from them again. Really appreciate how much that team cared!

The grandkids absolutely adore these socks and refuse to wear anything else!!!