Clinique UK Coupons & Promo Codes

Ordered from this site and the courier picked it up, but before it arrived I got an email saying they'd already processed a refund. When I contacted them asking if they could resend the items at the same price, they said both products were no longer available. Really let down by this whole experience. I'm switching to Clarins and won't be shopping here again.

I regularly visit the store in town and keep running into the same problem. The staff consistently come across as unwelcoming and dismissive. I mentioned this to someone on a recent visit because I was honestly tired of it. There's one employee in particular who always seems grumpy, abrupt and makes me feel like I'm not supposed to be there. It's gotten to the point where I now go to the competitor down the street or just shop online instead. Last time I went in looking for a facial cleanser and eyeshadow. The eyeshadows weren't set up with testers, so I carefully opened a couple to see what the colors actually looked like since she was nearby. Rather than helping me figure out which one to buy, she scolded me for opening them. How am I supposed to choose if I can't see what the shades look like?

I'm really disappointed in my perfume lately. I've been buying this same scent for ages and people used to compliment me on it all the time. Recently though, the smell barely lasts more than a few minutes. I complained once before but figured maybe it was a fluke since my last bottle was a gift. Then I bought a fresh one myself and it's the same problem. It smells wonderful right when you put it on, but by the time you're ready to leave the house, it's completely faded away. For the price I'm paying, the scent should stick around way longer. I won't be repurchasing it anymore because it's just not doing what it should.

The perfume I've been buying for almost 25 years is just not the same anymore. I'm officially done with it. The scent actually smells off now, almost stale. I'd really appreciate it if they brought back the original version.

A 100 dollar order went missing with the delivery company. Trying to reach anyone at this company is a nightmare. I waited on hold for 20 minutes before getting disconnected. Their app messaging didn't help. The live chat feature isn't even working. This is embarrassing for what used to be a trusted brand. Stay away.

This company is a total rip-off. I placed an order for Christmas gifts during their Black Friday sale. We're now in mid-December and nothing has shown up. Getting their customer service to pick up is basically impossible. I tried reaching them through multiple channels and finally got someone on the line almost a week ago. They said they'd ship out a replacement order. Since then, no confirmation email and I can't get through to anyone anymore. This has been hands down the worst shopping experience I've ever had. Don't waste your money on this place.

After seeing how many unhappy customers there are out there, I decided to just skip this brand altogether. If that many people are having trouble with orders and service, I'm not going to risk it. There are tons of other companies selling quality stuff without all these complaints. They really need to sort things out.

I've been using their mascara for over ten years, but my last bottle is absolutely terrible. The formula used to go on smooth with thin, even coats and never clumped. Now it's gloopy and chunky, flakes everywhere, and leaves marks under my eyes. Even one coat looks way too heavy. I tried to get help through their chat and nobody responded. Posted on their social media too and still waiting to hear back. Why did you mess with something that was already perfect? I can't recommend this product anymore and I'm trying their competitor's mascara instead, which is actually worth the extra money. Fix the formula or don't expect me back.

The checkout process is fine, but they insist on using a courier company that's notoriously unreliable with missed deliveries and packages going missing. It wastes your time trying to figure out what happened. On top of that, their customer support is pretty unhelpful. I still like the actual products, just won't be ordering from their website anymore.

Got an email promotion and placed my order that same day, including getting charged on my card. The next day they said it shipped. Within a couple days, a delivery company had it, but then things got messy. I got multiple emails saying it was out for delivery around noon, then suddenly they couldn't deliver, then they'd try again at night. Days went by with no package. I finally managed to reach someone in customer service who was helpful and professional. They promised to resend everything through a different delivery company. About ten days later, a massive box showed up with just two items bouncing around inside with nothing protecting them and no apology note. Plus, I never got the free gift that was the whole reason I made that purchase in the first place. Since then, talking to their virtual assistant on their app has been confusing and frustrating because they clearly don't understand what my actual issue is about missing the promotional item.

These lipsticks are fantastic! Super moisturizing and they feel great on. Definitely recommend them.

I ordered a bottle of lotion and the pump failed after just a handful of uses. When I called their support line, they were absolutely wonderful about it. They took my information and shipped out a replacement directly without any fuss. Over my years of using their brand, I've always found their skincare to be excellent and really gentle on my skin.

I purchased a bottle of lotion and the pump broke on me after just a few applications. I reached out to their support team and they were incredibly helpful. They gathered the info they needed and sent me a brand new bottle straight to my house without any hassle. I've been a Clinique person for years now and their skincare has always been gentle and works great for me.

I've been using their foundation forever and I really like their lighter, dewy formulas because of my rosacea and sensitive dry patches. When they stopped making my usual one, I was upset. The customer service person told me their new vitamin formula would be perfect as a replacement and matched me to a shade. The color ended up way too light for me. The texture feels chalky and heavy on my skin, especially on dry spots. It barely covers anything and just sits there caked on top. Even worse, when I put it on my face started burning and itching right away. I had to wash it off immediately and my face turned all red. I've never had a bad reaction to their foundation before. They said I could return it with no problem if the shade wasn't right, so I messaged through their chat. They refused to refund me and said their team had to call me instead, which doesn't work with my schedule. I just want my money back since I only bought it based on their return policy they mentioned.

I've been loyal to Clinique for over 30 years, but after submitting my very first complaint, I was disappointed by how poorly I was treated. The lotion I bought had the consistency of skim milk and wasn't usable at all. Customer service basically brushed me off. When I asked to speak with a manager about it, they never got back to me. I'm switching to other products that I've found work much better. Won't be buying their moisturizer anymore.