Gilt Coupons & Promo Codes

This company sold me something that started falling apart after just three uses. I paid more than a thousand dollars for it and they point blank refused to refund me or acknowledge that the item was fake. Don't shop here. They're knowingly selling counterfeit products as real. WARNING!

This company sold me merchandise that fell apart within days of using it. I spent over a thousand dollars on the item and when I asked for a refund, they refused because they claimed it wasn't fraudulent. Don't shop here. They knowingly sell fake products and try to get away with it. Be careful!

I've loved this fragrance for many years, so I decided to try buying it from Gilt. Big mistake. It took two weeks to arrive and it's absolutely not the real thing. The bottle is wrong and the scent is nothing like what I know - it's cheap smelling and way too sweet. I asked Gilt what we could do about it but they ghosted me completely. I've lost over fifty dollars and have no way to resolve this.

Purchased a designer fragrance here and was really let down. I've been loyal to this scent for years, but buying it from Gilt was a mistake. Two weeks after ordering, it arrived and was clearly not the authentic product. The bottle looked different and the actual smell was completely off, cheap and overly sweet. I reached out to customer service asking what could be done, but they never even replied to my message. I'm out over fifty dollars with zero help or explanation from them.

Was shopping for a jacket to give my wife and found what looked like the right one. The site said it was sold out elsewhere but available here with a photo that seemed to match. After I placed my order, I took a closer look at the picture and realized something seemed off. I tried to cancel within five minutes but was told they probably couldn't do it. They asked me to provide details like my name, email, and card info to look it up, then claimed they had no record of the order at all. This company is based out of Boston and is part of a larger corporate group. I'm disputing the charge with my bank and wouldn't suggest buying from them. I did get a cancellation confirmation email recently, so that's good.

Don't bother shopping here. I tried ordering a table for my new home but they cancelled it without telling me because my billing and shipping addresses were different. When I called to ask if they could work with me on that, they said there was nothing they could do. What's worse is the price went up by $110 after they cancelled it, and they won't honor what I originally paid. Avoid this company.

My first purchase here was a nightmare. I ordered designer eyeglasses, specifically some Burberry and Tom Ford frames, but what showed up was Michael Kors instead. I couldn't believe it. Getting someone to help was nearly impossible since their customer service takes forever to reply, and when they finally did, it took over a week just to get a return shipping label. Now it's been more than a month and I still don't have my refund or even a credit. It feels like they're hoping I'll just give up and move on. When I reached out again, I was told to expect another week-long wait for a response. This place needs to completely overhaul their operations.

Great experience overall. I've ordered multiple things from this site without any problems.

My order was supposed to be delivered to my apartment building the week after it shipped on a Thursday. I checked tracking Friday afternoon and it said delivered that morning. The FedEx photo showed the package clearly marked with Gilt branding sitting in the mailroom. When I got there at 5pm it was already gone, stolen. Customer service gave me the runaround and kept sending emails saying they wouldn't refund me. I contacted both my bank and FedEx but neither would help. Nobody's taking responsibility.

Had a terrible delivery situation with my order sent to my apartment complex. It shipped Thursday and tracking showed it would arrive the following week. But Friday afternoon I checked the status and it said delivered that morning. The tracking photo clearly showed a Gilt-branded package left in the mailroom. By the time I checked after work, it was gone. When I called Gilt, they gave me the runaround and eventually sent me emails saying they wouldn't refund me. Neither the bank, FedEx, nor Gilt would take responsibility.

Still waiting on my situation to be resolved. I've sent email after email and only get automatic replies back. I have no idea what's happening. They owe me close to 187 pounds and their customer service doesn't exist at all. I'm frustrated and disappointed.

Bought solar lights from Gilt but had a major issue. One of the four lights arrived broken, and when I contacted the manufacturer, they told me I'd have to pay to ship it back myself. They wouldn't swap out just the defective unit. Plus, I'd already paid $11 in shipping just to get the package. To make matters worse, I found the same product selling for half the price elsewhere online.

Got completely ripped off. Ordered what was supposed to be a designer ring at a discount price and it's totally counterfeit. I paid $800 for this fake and when I asked for my money back, they hit me with an $11.99 refund fee. They sent me a fake product but want me to pay to get my money back - that seems illegal to me. Plus every real version of this brand has their signature stamp inside, so if they made better counterfeits nobody would know.

This was an absolutely terrible experience. I purchased massage glasses and when they showed up they had scratches all over them and looked like they'd been sitting in a showroom for years. I contacted Gilt asking for help and they fought me every step of the way, refusing to refund, replace, or even take back the faulty product. I still have those broken glasses. I order things online all the time for work and personal reasons and I've never had to leave a negative review before. Gilt, you're honestly disgusting.

Ordered some sneakers and they cancelled without ever telling me. When I reached out asking why I hadn't gotten a shipping notification, they said the order was already cancelled and no charge had been made. Then a week later they charged my card anyway. I've filed a case with my payment provider over this.