How to Use Megabus Redemption Codes

  1. Select your trip and add it to the basket.
  2. View basket.
  3. Locate the “Add Redemption Code” option right above the “Total to pay.”
  4. Click on the plus sign to reveal the input field.
  5. Enter the code and click “Apply code.

About Megabus

Megabus is a leading provider of city-to-city bus service across North America. The company's model is built on providing convenient, affordable, and dependable transportation. With a vast network of more than 500 cities, many routes are operated in partnership with other trusted carriers, offering a seamless journey to your final destination in a single transaction.

The hallmark of the Megabus experience is its dynamic pricing model, which makes tickets incredibly economical. Fares are priced based on demand, meaning that passengers who book their trips in advance can secure a seat for as little as $1.

Beyond the low fares, customers travel in comfort on double-decker buses equipped with modern amenities, including free Wi-Fi, power outlets at every seat, and onboard restrooms. Megabus also provides live GPS tracking, allowing you to monitor your bus's real-time location from your smartphone.

For Customers with Disabilities

Megabus is committed to providing accessible transportation and can assist customers with disabilities, including those with walking difficulties, wheelchairs, scooters, and service animals.

You can make a reservation online by selecting "yes" when asked about special requirements. Alternatively, a dedicated customer service representative can assist you by calling 1-877-GO2-MEGA (1-877-462-6342).

Making Reservations at Megabus

  1. From the journey planner on the website, select your departure and arrival cities, as well as your desired travel dates.
  2. Enter the number of passengers. All passengers on a single reservation must board together, and all travelers require a ticket regardless of age.
  3. Choose your preferred travel times from the provided schedules, then select any available reserved seat options.
  4. Before checking out, carefully review the trips in your basket to avoid unnecessary charges.
  5. Agree to the terms and conditions and complete the payment using a secure online processor. You will then receive a reservation confirmation email.

Megabus understands that plans can change. You can trade in your reservation online for a new one as long as it's done at least three hours before your scheduled departure.

A trade-in fee is applied for changed reservations:

  • $3.00 for changes made more than 24 hours from departure.
  • $5.00 for changes made 6 to 24 hours from departure.
  • $7.50 for changes made 3 to 6 hours from departure.

In addition to the trade-in fee, a $2.99 new reservation fee is applied, or $7 when the change is made by telephone. The cost of your initial reservation will be applied as a credit toward the new one.

Contact Megabus

Need to get in touch with customer service? Head to their webchat page to chat with their virtual assistant Chuck, or email them at [email protected].

FAQs

1. Can I take bicycles, skis, or large musical instruments on board?

No. These items are not permitted unless they are in a case that fits within the specified luggage dimensions (62 inches and 50 pounds).

2. Can I bring food or drinks on the bus?

Yes, you are welcome to bring snacks and non-alcoholic beverages on the bus. Alcoholic beverages are not permitted.

3. What is Megabus's cancellation policy?

Megabus does not offer cancellations or refunds. You can only trade in your reservation for a new one, as long as it's done at least three hours before your scheduled departure.

4. How far in advance can I book a trip?

Reservations can be made for trips at least 45 days in advance of the departure date.

5. Does Megabus offer student or military discounts?

No. Megabus does not offer specific discounts for students, military members, or seniors. Their main savings model is the dynamic pricing system, which rewards customers who book their tickets as far in advance as possible.