Aer Lingus Reviews

Flew business class from Manchester to New York and back. The service was outstanding from the moment I checked in through landing. Both cabin crews were hardworking, attentive, and genuinely friendly. Everything felt comfortable and well maintained throughout the cabin, and even when I had a seat issue, the crew worked quickly to fix it. The meals were delicious and came out promptly. It was my first time flying with them and I'm definitely booking again.

We ended up missing our connecting flight and had to rebook, and they were incredibly cooperative about getting us sorted. They set up disability accommodations for us and one of the flight crew members even convinced another passenger to switch seats so we'd have extra space. The crew took great care of us and our flight departed right on schedule.

Never flown them before and was really pleased with how everything turned out. Had a short trip booked from Birmingham to Belfast, though my original departure airport got shut down. No problem at all, and the airport handled the change professionally. Everything operated exactly on schedule. Our flight attendant was super friendly and helpful, even recommending some local spots to check out and eat at. Will definitely book with them again.

I've flown several airlines to Boston including Jet Blue and British Airways. The service was fine on all of them. I'd pick them over the others though if I get the chance. First reason is their aircraft with the 2-4-2 seating layout in economy. That's genuinely the best spacing you'll find. Second reason is the personality from the flight crew. The captain was joking around so much he said he'd hug everyone if the heat wasn't turned up. The seating arrangement alone makes them my top choice. Plus if you're heading to the states, flying through Dublin means you can clear immigration there instead of at your final destination, which is a huge bonus.

Flew with them on Boxing Day on the afternoon flight from Dublin to Malaga. The flight crew was absolutely wonderful and so accommodating. Really couldn't have asked for better service.

The crew members and check-in staff are genuinely excellent. There was this wonderful woman working at the counter in Manchester today who really took care of me and made my day better. I'm grateful for staff like that. Honestly the best airline!

I had to travel with a fractured leg and needed special accommodations. The entire team was so kind and supportive throughout the whole process. Their help made a difficult situation so much easier. Really grateful for what they did!

I've taken their transatlantic routes between the UK and US three times now and I'm a happy customer. They're my go-to airline. The service is solid, the food is good, and my flights have always been on time. I even booked a last-minute Dublin to Chicago flight just hours before departure and the price wasn't too bad. The dinner options include a choice of two meats or a vegetarian dish, plus they serve breakfast and tea on the longer flights. If you need customer support, Facebook messenger gets you an actual person within a couple hours instead of waiting on the phone.

The staff member really went the extra mile for me. I had missed my connection by a full day, but he stepped up and managed to get me rebooked and home that same day. Really appreciate the effort he put in to help out. Fantastic experience!