AMIRO Beauty sells facial care and beauty devices including LED masks and skin treatment tools. This page aggregates RetailCoupons.com user ratings and reviews to help you decide whether to shop at amirobeauty.com. Read what real customers experienced with product quality, customer service, shipping, and order issues.
amirobeauty.com Reviews
What Shoppers Say About amirobeauty.com
Shoppers are deeply divided on AMIRO Beauty, with just over half giving five-star ratings and praising the quality of beauty devices and masks. Repeat positive feedback highlights responsive customer service, fast shipping, and willingness to replace or assist with defective items. Supporters frequently repurchase and recommend the products to friends and family.
However, nearly 40 percent of reviewers report significant problems. Common complaints include order fulfillment failures (orders disappearing without delivery despite payment being processed), unresponsive customer support despite multiple contact attempts, inability to cancel orders, and discrepancies between advertised prices and final charges. Some shoppers describe these experiences as sketchy or feel they were scammed, pointing to difficulty getting refunds or explanations.
Customer Reviews (21)
Sorted by: Most recentAmazing! I've purchased these products several times and always come back for more. This is definitely something I tell all my friends about. I've even bought full collections to send as gifts to people in my family.
I've had nothing but great interactions with AMIRO's support staff. My device started acting up after several months of use, so I contacted them and they got back to me super fast. They were thorough in walking me through fixes and made sure I had a replacement shipped out, keeping me in the loop the whole time. Their team was really patient and took responsibility for making sure I was taken care of. Their PDRN serum is fantastic too - my skin looks noticeably better since I started using it. Really happy overall with what AMIRO offers and how they stand by their stuff. Big thanks to the support team for taking care of me.
This was a total ripoff. I made a purchase and immediately got bombarded with invoice emails, but then my order just vanished without a trace. I sent multiple messages asking what happened but never heard back. They got my money and I never received anything. Save yourself the trouble and shop somewhere else!
First time ordering from them and the products felt great when I used them. That said, there were some hiccups with getting the order placed - initially the shipping address wasn't available so we had to reroute it elsewhere, then when the mask got here there was a minor defect. I reached out via email and got a response from someone in customer service right away. What really impressed me was how quickly and generously they took care of things and fixed the issue. Even though those problems happened early on, I'm willing to keep trying their stuff because of how well they handled everything. Appreciate the support team. Hope they keep improving their product quality going forward.
Getting an order canceled here is basically impossible unless you want to email them and hope they actually respond. The company draws you in with advertised deals but then charges you something completely different. Their whole approach feels sketchy and I can't recommend them. I tried canceling within the first quarter hour of placing my order when I saw the pricing was off. They got back to me pretty quick but only offered to give me a partial refund instead of actually canceling like I wanted. After I explained again that I wanted the order fully canceled rather than a price adjustment, they just stopped replying. They claim you can't change orders once they ship, but they won't even respond to cancellation requests that come in early. This company's practices feel dishonest, and I'm done with them. I'll update this if they ever actually follow through on what their website says about cancellations.
Really blown away! Their customer service got back to me super quickly, and my shipment arrived just as fast. Placed my order and had it in my hands in a flash. Everything from the very beginning to the end went smoothly. Definitely recommend!
Really let down by my AMIRO purchase, especially with their special promotion where you get a free mystery gift item. The main product showed up fine, but I'm still waiting to actually use it. The real problem is the so-called mystery gift - I got something that's worth maybe $10-15 at best, which doesn't match the big "up to $319" promise they made. When I reached out to support, they just said it's random items in each box but didn't offer any kind of fix for the letdown. Hoping they get better about being honest with customers moving forward.
Great support team! I spent a bunch of time looking around before settling on AMIRO based on their reputation for quality. I went ahead and ordered the AMIRO S2 Seal RF Skin Tightening Device, and actually ended up getting two of them! Plus they threw in some awesome free items and gave me some nice discounts on top of that. Really appreciate it!
Got a booster kit about two months back and used it regularly for about a month before it stopped working. Reached out to their team and they answered super fast, walking me through fixes step by step. Now they're sending out a replacement and here's the best part - I don't even have to ship the broken one back, plus they're throwing in a gift. They even apologized for the whole situation! The reason I'm giving four stars instead of five is just because of the product issue itself.