Bagsandbowsonline sells business supplies including bags, boxes, and decorative items. This page shows what shoppers think, with ratings and reviews to help you decide whether to shop here.
Bagsandbowsonline Reviews
3.9
25 reviews
What Shoppers Say About Bagsandbowsonline
Created with AI, based on recent reviews
Bagsandbowsonline is rated 3.9 out of 5 by 25 shoppers, with a majority expressing satisfaction with product quality and customer service. Many reviewers praise the excellent quality of merchandise and speedy delivery, and note that customer service has been consistently solid over many years of ordering. However, recurring complaints center on inventory and promotional issues: shoppers report that popular items like ribbon have disappeared from the catalog, stock levels are often low or sold out, and promotional codes frequently fail to work at checkout or disappear from the website without warning. One reviewer also experienced a broken replacement process after receiving an item in the wrong color.
The inventory concerns appear particularly frustrating for long-term customers who have relied on the store for business supplies, as reduced selection forces them to shop elsewhere. Promotional code failures and misleading advertising around discounts represent the most common customer service friction points, suggesting checkout and promotion management may need attention.
Customer Reviews (25)
Sorted by: Most recentKaren F.Mar 24, 2022
Getting back to my old orders and placing a new one was simple and quick. The products themselves are excellent quality, and their service is dependable.
Christopher N.Mar 21, 2022
If negative ratings were possible, I'd go lower than one star. Back in early 2021, I made a purchase and paid the full amount up front. I got my order and everything was fine. Then, months down the road, I get a bill in the mail for an order I never placed. When I tried reaching out to the company via email, I got nowhere. I've had to speak with multiple so-called supervisors after demanding higher level help and threatening to file formal complaints. Phone support puts you on hold for over thirty minutes. It looks like someone fraudulently charged me, and now I'm stuck dealing with a collections agency. This company is absolutely awful.
Michael S.Mar 15, 2022
I ended up needing to call someone at the store to finish my order. That part went fine, but I was stuck on hold for thirty minutes before anyone picked up. Once an agent finally got on the line, they were really helpful and professional. My frustration was mainly about that long wait time.
Victoria C.Mar 14, 2022
The website is user-friendly, and your order information and prices are displayed clearly!
Bagsandbowsonline Review FAQ
What is the overall rating for Bagsandbowsonline?
Bagsandbowsonline is rated 3.9 out of 5 based on 25 customer reviews. The majority of shoppers (64 percent) gave a 5-star rating, though 20 percent gave 1 star.
What do customers praise about this store?
Shoppers consistently highlight excellent product quality, speedy delivery, and solid customer service. Many note they have been ordering from the store for years and value the merchandise quality.
What are the main complaints?
The most frequent complaints involve inventory problems: popular items like ribbon have been discontinued or removed from the catalog, and stock levels are often low or sold out. Shoppers also report that promotional codes frequently fail to apply at checkout or disappear from the website unexpectedly, which some describe as misleading advertising. One customer also reported that a promised replacement for a wrong-colored item never arrived.
Do promotional codes work reliably?
Multiple shoppers report problems applying promotional codes during checkout. Some codes fail to process, while others have disappeared from the website entirely between browsing and purchase, which reviewers found frustrating.
Would shoppers recommend Bagsandbowsonline?
The high proportion of 5-star reviews suggests many customers are satisfied enough to recommend the store, particularly for product quality and service. However, inventory and promotional issues prevent universal recommendation, especially for customers seeking specific items or wanting to use available discounts.