BEARPAW specializes in sheepskin-lined boots and footwear, products traditionally known for comfort and warmth. This page aggregates shopper ratings and reviews for BEARPAW products sold at BEARPAW.com, helping you understand real customer experiences before making a purchase.
BEARPAW Reviews
What Shoppers Say About BEARPAW
BEARPAW boots are receiving highly polarized reviews, with shoppers split sharply between those who love the product and those who have experienced serious quality issues. A significant portion of reviewers report durability problems, including soles peeling or separating from the upper after minimal wear, waterproofing failures that leave feet soaked in wet conditions, and concerns that the material quality and construction have declined compared to older BEARPAW products. Fit problems and gaps between advertised features and actual performance are also mentioned.
Customer service appears to be a major pain point, with multiple reviewers reporting unresponsive support, ignored emails about defective boots, and frustrating order fulfillment experiences. Some shoppers describe broken promises regarding loyalty points or promotional offers. On the positive side, a small number of devoted customers express strong satisfaction with their boots, though these favorable reviews are significantly outnumbered by complaints about the product quality and service responsiveness.
Customer Reviews (20)
Sorted by: Most recentFOLLOW UP ON MY BEARPAW PURCHASE! After two years my original pair got a hole in the heel area. Underneath what looks like a solid rubber sole there's actually a plastic mesh that was allowing water to seep inside. I looked everywhere for a repair solution but couldn't find anything, so I contacted the company. They offered me a 40 percent discount on a new purchase! I jumped at it and managed to get two pairs I've been wanting for just $79 with free shipping included. I selected the short BOO in charcoal with long wool lining and the tall KENDALL in Hickory with sheepskin trim around the ankle and sides. Both pairs are amazing and cost only $79 together! As for my original boots I fixed them myself. I bought some adhesive heel pads online for just two dollars, filled the hole with shoe repair compound, sealed everything with glue, and they came back to life. Since then I've worn them through snow and rain on long walks and they stay completely sealed just like they did originally. My advice: always use a waterproof spray on your boots when you get them.
UPDATE ON MY BEARPAW BOOTS! My original pair developed a hole in the heel after a couple years. Turns out there's this plastic grid under the rubber sole that was letting water seep in. I couldn't figure out how to fix them, so I reached out and they gave me a 40% discount on a replacement! I ended up getting two pairs I'd always wanted for just $79 including free shipping. I grabbed the short BOO style in charcoal with the fluffy wool and the tall KENDALL in Hickory with the sheepskin lining. Both pairs are absolutely gorgeous and I got them for $79 total! I also managed to fix my original pair. I picked up some stick-on heel protectors online for a couple bucks, filled the hole with shoe repair glue, sealed the edges with superglue, and now they're as good as new. I've worn the repaired boots in snow and rain on long walks and they stay sealed tight just like the original sole. Pro tip: apply waterproof treatment to your boots when you get them!
I'm done with this brand for good. The customer service experience was absolutely terrible. I spent over a week going back and forth about some slippers that started fraying and falling apart just two months after I got them. I sent detailed pictures from every angle to their support team. These were a gift from my mother who's on a limited budget, and this was their response: they wouldn't verify the purchase or replace them for what they called normal wear and tear, but they'd throw in a 20% discount code I could use to buy something else. That's not how you take care of loyal customers.
I needed to cancel my order within 24 hours before it shipped. They told me the item hadn't even been picked yet but refused to cancel it or give me a refund anyway.
The boot height is really nice, but the interior and bottom need major work. My feet end up soaking wet and the inside lining keeps sliding around. When I called the company they said these boots weren't made for extended water exposure, but they market them as winter boots that are waterproof. That makes no sense for something that costs over a hundred dollars and is supposed to last a year.
Paid 59 dollars for men's slippers and they fell apart after three months when the soles came unglued. Not worth your money at all. You can grab cheap slippers at a big box store for a quarter of the price and they'll actually last longer.
Picked up a pair of men's winter boots and right away the product quality is poor. Two of the metal shoelace eyelets fell off in the first season and now I can't get the laces tight enough. The construction is sloppy and the sole material feels cheap and flimsy. These boots are using low quality materials throughout and should honestly be priced around twenty bucks or marked as temporary boots that won't last more than a season. Steer clear of this brand.
My boots showed up yesterday and initially I was hesitant because of some negative reviews I'd seen. But I'm really glad I went ahead and ordered. Not only did the boots arrive but they got here right on schedule. The soft fur inside will be great for winter weather. I'm gentle with my shoes and they tend to hold up well for me. I'm a very happy customer. Honestly these give off those luxury boot vibes but with better style choices overall.
My boots arrived yesterday and I have to say I was worried based on some of the reviews I'd read. I'm really impressed though! The boots showed up exactly when they were supposed to. They've got that cozy fur lining which is perfect for keeping warm through winter. Since I take good care of my footwear, they should last me quite a while. I'm definitely a satisfied customer. They honestly remind me of those expensive brand boots but with way better style. Really happy with this purchase.