Berkshire Blanket and Home sells blankets, fleece sheets, and heated bedding products, primarily available through the company website and major retailers. This page aggregates shopper ratings and reviews from RetailCoupons.com to help you understand what customers actually experience when ordering from this brand.
Berkshire Blanket & Home Reviews
1.7
11 reviews
What Shoppers Say About Berkshire Blanket & Home
Created with AI, based on recent reviews
Berkshire Blanket and Home is rated 1.7 out of 5 by 11 shoppers, with reviews sharply divided between highly satisfied long-term customers and frustrated buyers. The small group of positive reviewers praise the softness and comfort of the blankets, affordability, and reliability, with some noting years of loyal patronage. However, the overwhelming majority of reviews cite significant issues: fleece sheets that shed excessively even after proper washing and months of use, high return shipping costs that can exceed half the purchase price since the company does not provide prepaid labels, and unavailable replacement parts (such as cords for heated blankets) despite these items being manufactured by the company.
The most consistent complaint centers on the return policy, with multiple shoppers reporting that return shipping costs made returns economically unfeasible. Additionally, at least one reviewer experienced a product quality issue with a heated blanket that raised safety concerns. The stark contrast between five-star and one-star ratings suggests highly inconsistent customer experiences or expectations.
Customer Reviews (11)
Sorted by: Most recentKevin C.Dec 30, 2020
I'm stopping here. Their blankets are honestly amazing and super addictive, but I can't deal with their customer service anymore after two awful experiences. First time they sent me a broken electric blanket and would only refund it if I paid to ship the heavy thing back myself. Now they're refusing to make any changes to an order I placed yesterday even though it hasn't shipped yet and has no tracking number. There's no reason they couldn't help me out since nothing's been sent. I've been burned twice, and that's enough. If you're thinking about buying from them, just know what you're getting into with their service, even though the product itself is great.
Berkshire Blanket & Home Review FAQ
What is the average rating for Berkshire Blanket and Home?
Berkshire Blanket and Home is rated 1.7 out of 5 stars based on 11 customer reviews on RetailCoupons.com. The ratings are heavily concentrated at both extremes: 82 percent of reviews are one star, while 18 percent are five stars, with no reviews in between.
What do shoppers praise about Berkshire Blanket and Home?
Positive reviewers highlight the softness and comfort of the blankets and sheets, describe the products as affordable, and report satisfaction with warmth. Some customers note they have been loyal to the brand for years and report that products consistently meet their expectations.
What are the main complaints about Berkshire Blanket and Home?
The most frequent complaints involve two issues: fleece sheets that shed excessively even after following care instructions and months of regular use, and a return policy that requires customers to pay for return shipping without prepaid labels, sometimes resulting in shipping costs exceeding half the item price. One reviewer also reported difficulty obtaining replacement parts for a heated blanket.
Is Berkshire Blanket and Home's return policy customer-friendly?
According to multiple reviews, Berkshire Blanket and Home does not provide prepaid return shipping labels or cover return costs. Several shoppers reported that return shipping through carriers like UPS cost significantly more than half their original purchase price, making returns economically unfeasible.
Would shoppers recommend Berkshire Blanket and Home?
Recommendations are divided. Satisfied customers express strong loyalty and recommend the brand. However, customers who experienced quality issues or used the return process report they would not purchase again and would advise others to avoid the company due to return policy costs and product concerns.