Blue Mountain offers greeting cards and related products through a subscription-based model. This page aggregates shopper ratings and reviews to help you understand customer experiences with the service, including feedback on pricing, product quality, customer service, and account management.
Blue Mountain Reviews
1.4
15 reviews
What Shoppers Say About Blue Mountain
Created with AI, based on recent reviews
Blue Mountain is rated 1.4 out of 5 by 15 shoppers, with the vast majority expressing strong dissatisfaction. Reviewers consistently report serious concerns about automatic renewal practices, citing unclear terms that result in unexpected charges and difficulty canceling subscriptions. Customers also mention poor customer service, with the company allegedly ignoring cancellation requests and emails. Additional complaints focus on an outdated website that performs slowly and lacks innovation, along with limited variety in offerings that becomes repetitive over time.
A small number of reviewers acknowledge that the core product itself is acceptable and that cards are nice, but these positives are heavily overshadowed by billing practices and service issues. The overwhelmingly negative feedback suggests most shoppers do not find the value proposition compelling, particularly given the friction involved in managing or ending their subscriptions.
Customer Reviews (15)
Sorted by: Most recentMarcus D.Mar 9, 2024
You basically can't personalize e-cards unless your name happens to be one of the few they support. There should be an option to type in custom names. And their 'free' account isn't free at all. You need to enter your credit card and pay almost 50 bucks a year just to use anything. I also dealt with site issues for several months where I'd get error messages every time I tried sending cards. Nothing worked. They never offered any compensation for the subscription I'd already paid when their site was broken. I'd give this zero stars if I could.
Steven L.Feb 4, 2024
They keep charging yearly fees to cards that expired years ago. Something sketchy is happening behind the scenes to access your account. I went into my account and there aren't even any saved payment details to remove or change, the field was completely empty. I have no clue how they're still charging me. I wasn't paying attention and they've probably been doing this for who knows how long. This is seriously suspicious. Stay away from this company.
Alex C.Jan 2, 2024
If you're looking to get taken advantage of by this lending company, look no further. I borrowed 500 dollars and somehow my balance went up to 902 even though I've already paid 300 back. That doesn't add up at all. These folks are basically criminals. My advice is find literally any other option, no matter how difficult. Do not use this company under any circumstances.
Blue Mountain Review FAQ
What are the main complaints about Blue Mountain?
The most frequently cited issue is automatic subscription renewal. Reviewers report that the terms are not clearly communicated upfront, leading to unexpected charges. Many also complain about difficulty canceling subscriptions and unresponsive customer support. Additional concerns include a slow, outdated website platform and limited product variety that becomes repetitive.
Are there any positive aspects mentioned in reviews?
Some reviewers note that the greeting cards themselves are nice and the service works adequately. However, these positives are consistently overshadowed by concerns about billing practices, website performance, and lack of innovation in the platform.
Do shoppers recommend Blue Mountain?
Based on the review data, the overwhelming majority of shoppers do not recommend the service. Most rate it one star and explicitly state they are switching to competitors or would advise others to avoid it, primarily due to subscription and customer service issues.
How is the 1.4 rating calculated?
The rating is calculated from all verified customer reviews on RetailCoupons.com. The current score reflects 15 shopper ratings, with 87 percent rating one star, 7 percent rating three stars, and 7 percent rating five stars.
How can I write a review of Blue Mountain?
You can submit a review on RetailCoupons.com by visiting the Blue Mountain store page and clicking the review submission option. Include your rating, a headline, and details about your experience with products, pricing, customer service, or any other relevant factors to help other shoppers make informed decisions.