Blue Mountain Organics sells organic bulk foods and nut butters online. This page displays aggregated customer ratings and reviews to help shoppers understand product quality and service reliability before making a purchase.
Blue Mountain Organics Reviews
2.3
9 reviews
What Shoppers Say About Blue Mountain Organics
Created with AI, based on recent reviews
Blue Mountain Organics has a highly polarized customer base, rated 2.3 out of 5 by 9 shoppers. A small group of customers praise specific products, particularly the walnut butter, which some describe as superior to competitors. However, the majority of reviewers report serious quality and service issues, including receiving incorrect orders, stale or degraded products, potential mold contamination on items like sprouted cashews, and unidentifiable dark particles in oats that raised food safety concerns. Shipping costs are cited as expensive, and customer service is described as difficult to reach and unhelpful when issues arise.
Recurring complaints center on product quality inconsistency, with multiple reviewers experiencing different results between orders from the same company. Concerns about proper storage, freshness, and safety standards appear frequently enough to suggest systemic problems rather than isolated incidents. While some customers return for specific items like sprouted products due to price, the overall experience is marked by frustration over shipping costs, order accuracy, and the stress of having to inspect packages carefully upon arrival.
Customer Reviews (9)
Sorted by: Most recentRobert K.Feb 27, 2026
My order finally showed up. It wasn't what I ordered though. I'm standing by what I said in my earlier review.
Sarah M.Jan 9, 2026
I come here mainly for their sprouted items since they're more affordable than competitors. My problem is their customer service absolutely stinks. Throughout the years, I've dealt with stale products showing up at my door. The thing is, their shipping costs are insane, so I order in bulk twice yearly and keep everything in perfect storage to maintain freshness. When something arrives questionable after a couple months, proving they sent it bad is impossible, so I usually just accept the loss. But there were clear-cut situations where the mistake was obviously theirs. I once got a nut butter that was already expired and had visible mold inside. Since I could easily document the purchase date and expiration date, I asked for my money back. Nothing happened. They dragged it out for weeks, constantly asking me for additional "proof" when I'd already submitted documentation and photos. Once I complained about how they handled it, they offered me a discount code that turned out to be broken. I spent another week trying to call and email to get it fixed, with zero luck. What really gets me is that they've basically got a monopoly on certain items.
Chris B.Dec 22, 2025
This place seems disorganized and way too difficult to reach. Their organic rolled oats made me feel awful, plus they barely look like rolled oats, just small fragments and pieces. After eating some for a few days, I got sick and ended up throwing out several pounds. Pretty disappointing overall.
Stephanie G.Nov 24, 2024
I spotted some black spots on their organic sprouted cashews recently. Not entirely certain, but it looks like it could be mold. Just wanted to give other shoppers a heads up to check carefully when you get your package.
David P.Jul 2, 2024
As someone who's crazy about walnut butter and has sampled practically every brand out there, I can confidently say Blue Mountain Organic's version is hands down the best I've ever tasted. I grabbed two 16 ounce jars to cut back on shipping fees. This walnut butter is genuinely delicious and I'm definitely going to keep ordering it.
Marcus T.Jun 3, 2024
I make my own oat mix because the taste is incredible, and Blue Mountain Organics is the only spot I've found that sells whole raw oats. My first order of 25 pounds was fantastic and delicious. The second time, I open the bag and there are dark black kernels scattered throughout that honestly look like rodent waste. The flavor is off too. The customer service rep told me they were mustard seeds and not to worry. Whether they're mustard seeds or rodent droppings, neither belongs in my oats. I'm disappointed with how they handled this and I'm going to shop somewhere else for my oats now. Plus I'll need to find a farm animal that can eat the rest of this batch.
Jamie L.Jan 16, 2024
These nut butters taste absolutely fantastic, and the customer service folks are genuinely excellent. My cashew butter container shattered during shipping and they replaced it without me even having to pay for return shipping. Big thanks to Geo for turning my day around!
Alex V.Mar 4, 2023
Really let down by this order. The shipping took forever and the cost was ridiculously high for how long it took. The nuts themselves have this weird chalky film on them and the help I got from customer service was just okay at best.
Linda H.Feb 8, 2022
This is my go-to spot for fresh organic nuts, nut butters, seeds, flours, and similar products. Quality stays consistently excellent, everything tastes wonderfully fresh, and the prices are reasonable. Orders arrive well packaged and quickly. Their raw almond butter is the best I've had anywhere: smooth, rich, and naturally sweet with zero added sugars. They treat their workers well too. Appreciate what you do!
Blue Mountain Organics Review FAQ
What is Blue Mountain Organics rated by customers?
Blue Mountain Organics is rated 2.3 out of 5 based on 9 customer reviews on RetailCoupons.com. Two-thirds of reviews are one-star ratings, while one-third are five-star ratings, indicating a sharply divided customer experience.
What do customers praise about Blue Mountain Organics?
Customers who rate the store highly specifically mention the walnut butter as exceptional in flavor and quality compared to other brands. Some also appreciate their sprouted items for affordability relative to competitors and note that certain products, like whole raw oats, are difficult to find elsewhere.
What are the main complaints?
The most frequent complaints involve receiving stale or degraded products, incorrect orders, potential mold or contamination on items like sprouted cashews, and dark particles in oats that raised food safety concerns. Customers also report difficulty reaching customer service and frustration with high shipping costs, especially when bulk ordering becomes necessary.
Do customers recommend Blue Mountain Organics?
Recommendation is highly dependent on the specific product. A small segment of customers strongly recommend the walnut butter, but the majority of reviews express serious reservations about product consistency, safety, and customer service.
How can I write a review for Blue Mountain Organics on RetailCoupons.com?
After making a purchase, you can submit a rating and written review through RetailCoupons.com. Include details about which products you ordered, the condition they arrived in, how they performed, and any customer service interactions to help other shoppers make informed decisions.